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Agency Express Case Study
Venturing into the world of franchising at the age of 24 Riccardo Mudrak is among Agency Express’ youngest franchisees.
Franchise Information
  • BFA Membership StatusAward Winner
  • UK Years Established22 years
  • Current UK Coverage90%
  • Franchisee Support Staff10
  • Personal Investment Req.£12,500
  • Total Startup Cost£24,500
  • Territory-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
Next Steps

Youngest franchisee joined Agency Express in September 2020

Agency Express Franchise | Van-Based Business

Venturing into the world of franchising at the age of 24 Riccardo Mudrak is among Agency Express’ youngest franchisees.

Riccardo first became aware of the Agency Express franchise opportunity when his mother, a long-standing client of Agency Express found that an established franchise had become available within the area.

With family insights to the industry and with a background in retail and manual labour, Riccardo felt that the Agency Express franchise would perfectly match his skill set and aspirations; a desire to be his own boss and run a business where the rewards would equal effort.

Riccardo proceeded with an in-depth investigation into the resale opportunity and in September 2020 after meeting the Agency Express team and the outgoing franchisee on several occasions he took over the reins becoming a franchisee himself.

"The support from Agency Express has been great and this was one of things that appealed to me about franchising, having someone to support me, especially in a difficult year like 2020. I also had the added reassurance of buying an existing business, with a book of clients and good local reputation, so I knew I wouldn’t be starting from scratch."

After successfully completing a comprehensive training course Riccardo was guided through the handover of the business. The transition ran smoothly and within the three months he had built good relationships with his customers and increased the level of income for the territory.

"It’s great to see how quickly the business and I have developed. I earnt a lot of money in the first three months and even though I bought an existing franchise with a regular income, I was invoicing far more than expected. I came into the business during a busy period after lockdown and during the stamp duty holiday, so it was difficult to master the workflow at first but soon found my feet. My plan for the future is to now bring someone on as the business continues to grow."

If you are looking for  a van-based business opportunity, find out more about the Agency Express Franchise. Click below now!

Bert Bigaignon Launched his Agency Express Franchise in September 2018Bert Bigaignon Launched his Agency Express Franchise in September 2018

Following a 15-year career in the supply and maintenance of fitness equipment, Bert Bigaignon decided that it was time for a new challenge and a change in his work-life balance.

Gemma Vettraino launched her Agency Express franchise in November 2017Gemma Vettraino launched her Agency Express franchise in November 2017

Previously a Human Resources Manager of 15 years Gemma Vettraino felt it was time for a complete change of direction.

Steve Macqueen Became an Agency Express Franchisee in January 2017Steve Macqueen Became an Agency Express Franchisee in January 2017

Steve Macqueen runs his Agency Express franchise in Yeovil and Dorchester.

James Tipton launched his Agency Express franchise in August 2016James Tipton launched his Agency Express franchise in August 2016

James Tipton's professional, approachable manner enabled him to win new business and his high standard of work safeguarded him a busy first year with Agency Express.

Alex Sunjich Launched Agency Express Falkirk in August 2015Alex Sunjich Launched Agency Express Falkirk in August 2015

After extensive online investigation Alex Sunjich decided that the Agency Express franchise opportunity met all his requirements.

Peter Waters Became an Agency Express Franchisee in 2013Peter Waters Became an Agency Express Franchisee in 2013

Peter Waters runs his Agency Express franchise in Reading and has developed a solid client base.

John Burke has run a successful Agency Express franchise since 2004John Burke has run a successful Agency Express franchise since 2004

John Burke has grown his Agency Express business and moved from a single van operation to multiple vans and in 2016.

Neil Chapman Joined Agency Express in November 2012Neil Chapman Joined Agency Express in November 2012

Neil Chapman chose Agency Express as he was ready for a new challenge and a change of direction.

Phil Harrington has run a highly successful Agency Express franchise since 2007Phil Harrington has run a highly successful Agency Express franchise since 2007

Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.

Steve Warren has run a successful Agency Express franchise since 2013Steve Warren has run a successful Agency Express franchise since 2013

Steve Warren has run his Agency Express franchise in Chelmsford since 2013.

Paul Jenkinson joined Agency Express in February 2013Paul Jenkinson joined Agency Express in February 2013

After much research Paul Jenkinson choose the Agency Express franchise opportunity as the most suitable route to take.

What Our Franchisees Say

A big factor was the relatively low start-up cost of the Agency Express franchise. However, the clincher for me was the people when I visited head office in Norwich. I felt a connection, everyone was very friendly and helpful but also professional. I thought to myself I could work with these people.Kevin Keeler, Agency Express Cheltenham and Gloucester


The support is still fantastic and you are never left alone when you need help. There is always someone on the other end of the phone to assist with whatever the problem may be. Agency Express staff are more like friends and family that you can just ring for a chat and that is a rare benefit other companies do not have.Danny James, Agency Express Teesside


I was filled with confidence from the professional way my enquiries were dealt with by the Agency Express Team. The strength of the franchise package, the impressive growth of the business in the last 12 years and over 100 franchisees proves that the model clearly works.Martin Shuker, Agency Express Lancaster


Why Choose Us

100% daily repeat business

Low overheads

A van based business

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