TotalFranchise Franchise Business Opportunities and UK Franchises For Sale
Agency Express Case Study
Previously a Human Resources Manager of 15 years Gemma Vettraino felt it was time for a complete change of direction. She was drawn to the idea of owning a business but having a young family security and flexibility were high on her list of prerequisites.
Franchise Information
  • BFA Membership StatusAward Winner
  • UK Years Established20 years
  • Current UK Coverage90%
  • Franchisee Support Staff10
  • Personal Investment Req.£12,500
  • Total Startup Cost£24,500
  • Territory-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
Next Steps

Gemma Vettraino launched her Agency Express franchise in November 2017

Agency Express Franchise | Gemma Vettraino

Gemma Vettraino launched her Agency Express franchise in November 2017. Previously a Human Resources Manager of 15 years Gemma felt it was time for a complete change of direction. She was drawn to the idea of owning a business and to the unique benefits that came with being her own boss, but having a young family security and flexibility were high on her list of prerequisites.

After much consideration Gemma made the decision to pursue a career in franchising due to the security and success rates that franchises offer, and it was the Agency Express franchise opportunity that met her requirements. So, when an established territory came up for resale within Gemma’s area she seized the opportunity of becoming a franchisee.

"One of the reasons Agency Express appealed to me was due to the flexibility that the franchise provided. I have three young children, so the ability to work hours that fit in with family life is important to me. Security also played a huge part in my selection. I wanted a franchise with a strong brand name and reputation and Agency Express are the leaders in their marketplace. Knowing that I have the opportunity to expand the business gave me the confidence I needed to proceed."

After successfully completing a comprehensive training course Gemma was assisted in the launch of her new business. This included a combination of hands on training and a programme of visits to new and existing customers, enabling her to connect and build relationships with the people she was going to be working with.

"I found the training process really useful. It was invaluable spending time out on the road with different people and to see how they tackled different challenges. The training also provided an great insight into the physicality of the job"

Within the first few months Gemma had built strong relationships with her customers and her high standard of work has helped her secure further business.

"I am so pleased that I have joined Agency Express, I have even referred a friend to do the same. For me I no longer sit behind a desk all day, I manage my own time, I’m active and I feel healthier for being active. Every day is different, which I enjoy. One day I could be erecting large commercial board and the next I could be erecting boards for an event. Needless to say there are always a number of residential boards to take care of. You have to work hard but it is well worth it if you are looking to run your own business."

Find out more about Agency Express and how you can become their next successful franchisee. Click below now!

Bert Bigaignon Launched his Agency Express Franchise in September 2018Bert Bigaignon Launched his Agency Express Franchise in September 2018

Following a 15-year career in the supply and maintenance of fitness equipment, Bert Bigaignon decided that it was time for a new challenge and a change in his work-life balance.

Steve Macqueen Became an Agency Express Franchisee in January 2017Steve Macqueen Became an Agency Express Franchisee in January 2017

Steve Macqueen runs his Agency Express franchise in Yeovil and Dorchester.

James Tipton launched his Agency Express franchise in August 2016James Tipton launched his Agency Express franchise in August 2016

James Tipton's professional, approachable manner enabled him to win new business and his high standard of work safeguarded him a busy first year with Agency Express.

Alex Sunjich Launched Agency Express Falkirk in August 2015Alex Sunjich Launched Agency Express Falkirk in August 2015

After extensive online investigation Alex Sunjich decided that the Agency Express franchise opportunity met all his requirements.

Peter Waters Became an Agency Express Franchisee in 2013Peter Waters Became an Agency Express Franchisee in 2013

Peter Waters runs his Agency Express franchise in Reading and has developed a solid client base.

John Burke has run a successful Agency Express franchise since 2004John Burke has run a successful Agency Express franchise since 2004

John Burke has grown his Agency Express business and moved from a single van operation to multiple vans and in 2016.

Neil Chapman Joined Agency Express in November 2012Neil Chapman Joined Agency Express in November 2012

Neil Chapman chose Agency Express as he was ready for a new challenge and a change of direction.

Phil Harrington has run a highly successful Agency Express franchise since 2007Phil Harrington has run a highly successful Agency Express franchise since 2007

Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.

Steve Warren has run a successful Agency Express franchise since 2013Steve Warren has run a successful Agency Express franchise since 2013

Steve Warren has run his Agency Express franchise in Chelmsford since 2013.

Paul Jenkinson joined Agency Express in February 2013Paul Jenkinson joined Agency Express in February 2013

After much research Paul Jenkinson choose the Agency Express franchise opportunity as the most suitable route to take.

What Our Franchisees Say

I felt confident in the early days of starting my franchise. The Agency Express training and support programme gave me the kick start I needed in getting out there and getting active.Phil Harrington, Agency Express Shropshire


I was filled with confidence from the professional way my enquiries were dealt with by the Agency Express Team. The strength of the franchise package, the impressive growth of the business in the last 12 years and over 100 franchisees proves that the model clearly works.Martin Shuker, Agency Express Lancaster


The support is still fantastic and you are never left alone when you need help. There is always someone on the other end of the phone to assist with whatever the problem may be. Agency Express staff are more like friends and family that you can just ring for a chat and that is a rare benefit other companies do not have.Danny James, Agency Express Teesside


Why Choose Us

Family friendly working hours

A van based business

Low overheads

Related Franchise Categories
Related Franchise Types

TotalFranchise

Franchises for sale in the UK. Explore franchise opportunities, franchise news, franchise case studies and franchise information on franchising and franchise business opportunities. Totalfranchise is the leading UK franchises resource to help you start a franchise business.

Latest News
To subscribe to our newsletter about the latest franchise opportunities and information, please enter your email address:
Latest Tweets
You have selected no franchises Complete your requests