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Agency Express Case Study
Agency Express Case Study
After extensive online investigation Alex Sunjich decided that the Agency Express franchise opportunity met all his requirements.
Agency Express Case Study
Franchise Information
  • BFA Membership StatusAward Winner
  • UK Years Established25 years
  • Current UK Coverage60%
  • Franchisee Support Staff10
  • Personal Investment Req.£14,250
  • Total Startup Cost£27,500
  • Territory-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
Next Steps

Alex Sunjich Launched Agency Express Falkirk in August 2015

Alex Sunjich launched his Agency Express franchise in August 2015. Moving from a career in the petrochemical industry, Alex decided to take control of his future and fixed his sights on owning a franchise business.

Agency Express - Alex SunjichPrepared with a list of prerequisites, Alex set upon the journey of becoming his own boss, and after extensive online investigation he decided that the Agency Express franchise opportunity met all his requirements.

"I wanted a van based business where I could work on my own. Something that was simple to operate, with minimal paperwork but ultimately have a good turnover. Agency Express offered just that."

After successfully completing the Agency Express comprehensive five day training course, Alex was then assisted in the launch of his new business. This included a detailed three day programme of visits to estate agents within his allocated territory, enabling him to make first contact with potential customers. During this time Alex exceeded all expectations and was on target to accomplish his goal of running a successful franchise business.

"I really enjoyed the Agency Express training programme, it was very helpful and transparent. Everyone at Agency Express was friendly and I felt part of the team from day one."

Within the first year Alex’s business grew from strength to strength. His patient approach in acquiring new business and high standards of service have played fundamental part in his success. During this time, he had established a solid base of customers and had earned an excellent reputation within the area.

"It is hard work, I’ve learnt that the key is keeping communications open and don’t be afraid to ask. How much effort you put in will determine what you get out. The part I enjoy most is that I control my own hours and I work for myself. There is no limit on how far you can take the business."

The key to Alex’s success has been consistency and drive. His second to none approach and can-do attitude have safeguarded him thriving future.

If Alex's story has interested you then find out more about franchise opportunites with Agency Express by clicking below

Youngest franchisee joined Agency Express in September 2020Youngest franchisee joined Agency Express in September 2020

Venturing into the world of franchising at the age of 24 Riccardo Mudrak is among Agency Express’ youngest franchisees.

Bert Bigaignon Launched his Agency Express Franchise in September 2018Bert Bigaignon Launched his Agency Express Franchise in September 2018

Following a 15-year career in the supply and maintenance of fitness equipment, Bert Bigaignon decided that it was time for a new challenge and a change in his work-life balance.

Gemma Vettraino launched her Agency Express franchise in November 2017Gemma Vettraino launched her Agency Express franchise in November 2017

Previously a Human Resources Manager of 15 years Gemma Vettraino felt it was time for a complete change of direction.

Steve Macqueen Became an Agency Express Franchisee in January 2017Steve Macqueen Became an Agency Express Franchisee in January 2017

Steve Macqueen runs his Agency Express franchise in Yeovil and Dorchester.

James Tipton launched his Agency Express franchise in August 2016James Tipton launched his Agency Express franchise in August 2016

James Tipton's professional, approachable manner enabled him to win new business and his high standard of work safeguarded him a busy first year with Agency Express.

Peter Waters Became an Agency Express Franchisee in 2013Peter Waters Became an Agency Express Franchisee in 2013

Peter Waters runs his Agency Express franchise in Reading and has developed a solid client base.

John Burke has run a successful Agency Express franchise since 2004John Burke has run a successful Agency Express franchise since 2004

John Burke has grown his Agency Express business and moved from a single van operation to multiple vans and in 2016.

Neil Chapman Joined Agency Express in November 2012Neil Chapman Joined Agency Express in November 2012

Neil Chapman chose Agency Express as he was ready for a new challenge and a change of direction.

Phil Harrington has run a highly successful Agency Express franchise since 2007Phil Harrington has run a highly successful Agency Express franchise since 2007

Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.

Steve Warren has run a successful Agency Express franchise since 2013Steve Warren has run a successful Agency Express franchise since 2013

Steve Warren has run his Agency Express franchise in Chelmsford since 2013.

Paul Jenkinson joined Agency Express in February 2013Paul Jenkinson joined Agency Express in February 2013

After much research Paul Jenkinson choose the Agency Express franchise opportunity as the most suitable route to take.

What Our Franchisees Say

During the last two and a half years, the business has grown to a point where I’m working at full capacity with one van. I really enjoy the freedom of being able to choose the hours I work, and I particularly appreciate being able to work from home.John Burke, Agency Express Colchester


I felt confident in the early days of starting my franchise. The Agency Express training and support programme gave me the kick start I needed in getting out there and getting active.Phil Harrington, Agency Express Shropshire


A big factor was the relatively low start-up cost of the Agency Express franchise. However, the clincher for me was the people when I visited head office in Norwich. I felt a connection, everyone was very friendly and helpful but also professional. I thought to myself I could work with these people.Kevin Keeler, Agency Express Cheltenham and Gloucester


Why Choose Us

Head office invoicing and payments system

A low-cost, low-overhead business

Comprehensive training & ongoing support

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