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WPA Healthcare Practice Case Study
WPA Healthcare Practice Case Study
Discover what your life could be like as a Healthcare Practice partner through Uel Campbell.
WPA Healthcare Practice Case Study
Franchise Information
  • BFA Membership Status
  • UK Years Established14 years
  • Current UK Coverage80%
  • Franchisee Support Staff15
  • Total Startup Cost£9,200
  • Home-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
Next Steps

Social Networker

Discover what your life could be like as a Healthcare Practice partner through Uel Campbell.

08.00 Quite often I start my day with a business networking meeting. It gives me the opportunity to meet with other business contacts and introduce Healthcare Practice to other members and visitors. It can be either our range of Flexible health for individuals, families and the self employed or our corporate policies for the employers in the meeting.

WPA Franchisee10.00 With the price of fuel I try to work smarter with my travel and if I can arrange a client meeting after the networking meeting, possibly at the same venue, I do so as it saves time and travel.

11.00 As part of my business I have a number of introducers who I work with to promote Healthcare Practice and also add value to their business. They range from accountants, general insurance brokers, IFA’s to business coaches and motivational speakers who are dealing with business and personal customers on a day to day basis. I like to keep in touch on a structured, rolling programme and contact them to keep them up to date on what’s going on in WPA. Sometimes it’s a chat on the phone but more often than not I would arrange to meet with them.

12.30 Although I have all the mobile technology I need at my fingertips to allow me to quickly respond to customer needs, I like to get back to my office at home to deal with e-mails, letters and any issues that have arisen from phone calls.

1.00 Lunch can be a bit flexible time wise but for me it’s important to have something to eat otherwise I get grumpy in the afternoon and, joking aside, productivity drops as well.

1.30 Now I check my diary to see if there are any gaps I need to fill over the next couple of weeks. It’s important to plan ahead, but also to be flexible enough to adapt to any changes that may need to be made at short notice.

3.00 Another customer meeting, this time it’s a corporate scheme & I am presenting to two directors. As is often the case in my area, it’s a family run business so our flexible products work well as the directors and families can have a higher level of cover than the employees, but everyone receives the same excellent customer service. One director is impressed that we are offering free dental cover for the first year as a customer incentive and that just might be enough to encourage them to move forward.

5.00 Healthcare Practice provide us with a fantastic level of support but in a fast moving environment I need to ensure I have all the tools I need to do my job so it’s time to check the e-mails again and confirm tomorrows appointments. I also check I have all the brochures and quotes I need and, if required, order some more literature. I now use more online tools like linkedin and twitter, a great new method for attracting customers into my business, directly or indirectly, so it’s usually now I will turn my attention to post any updates or reply to any posts.

6.00 Dinner time. Early evening I spend time running the administration side of my business to ensure my days are as productive as possible.

To find out more about the Healthcare Practice just click below

What made WPA Healthcare Franchisee, Alex Budd become a Healthcare Partner?What made WPA Healthcare Franchisee, Alex Budd become a Healthcare Partner?

Alex Budd, a WPA Healthcare Partner, talks about the transition he made just under three years ago

Mark Tomlinson Joined WPA Healthcare Practice in September 2010Mark Tomlinson Joined WPA Healthcare Practice in September 2010

Mark Tomlinson joined WPA Healthcare Practice in September 2010 as a franchisee in the South West.

Healthcare Practice Partner Profile - Simon MarksHealthcare Practice Partner Profile - Simon Marks

Simon Marks came from the banking sector and took over a well-established portfolio of customers in Northern Ireland in November 2012.

Matt Trapnell Has Found a Second Career with Healthcare PracticeMatt Trapnell Has Found a Second Career with Healthcare Practice

For Matt Trapnell Healthcare Practice has led to a fulfilling second career.

David O'Toole is a Member of the Healthcare Practice Partner TeamDavid O'Toole is a Member of the Healthcare Practice Partner Team

Meet, David O'Toole, a member of the Healthcare Practice Partner Team.

Lynda Buntin Joined Healthcare Practice In May 2009Lynda Buntin Joined Healthcare Practice In May 2009

Lynda Buntin started her Healthcare Practice Franchise in Northamptonshire in May 2009.

Rachel Dumont-Baber is balancing being a female single parent with running a successful customer centric businessRachel Dumont-Baber is balancing being a female single parent with running a successful customer centric business

For Rachel Dumont-Baber being a Healthcare Practice Partner allows her the perfect work-life balance.

A day in the life of Gavin Flaxman, Healthcare Practice PartnerA day in the life of Gavin Flaxman, Healthcare Practice Partner

Gavin Flaxman joined Healthcare Practice as a Partner in 2013 and is based in central Surrey.

Phil Arnold second career, ethical companyPhil Arnold second career, ethical company

Seven years ago Phil Arnold became his own boss as a Healthcare Practice Partner.

Introducing Lynda Buntin from Healthcare PracticeIntroducing Lynda Buntin from Healthcare Practice

Lynda Buntin was recently named as Healthcare Practice Partner of the Year and talks about her business in Northampton and Peterborough.

Wendy Pake has built a successful career as a partner with Healthcare Practice.Wendy Pake has built a successful career as a partner with Healthcare Practice.

"TheHealthcare Practice opportunity attracted me. I had no medical or sales background but I knew I was good with people and felt I could provide advice."

'Customer care makes Dan the best in the business'"Customer care makes Dan the best in the business"

Uckfield man and Healthcare Practice partner, Dan Wade says that looking after his customers has been the key to his success.

Healthcare Practice Partner Profile - Robert WesthorpHealthcare Practice Partner Profile - Robert Westhorp

When Robert Westhorp set off for The British Franchise Exhibition in Manchester five years ago, he had no idea that he would meet a former supplier and eventually join the company.

A Day in the life of Healthcare Practice Partner - Lorna SmithA Day in the life of Healthcare Practice Partner - Lorna Smith

"There’s far more to being a partner with Healthcare Practice than selling insurance policies", find out from Healthcare Practice partner Lorna Smith.

What Our Franchisees Say

The Healthcare Practice is unique… I’ve never worked with a company that look after you so well. Joining them was the best decision I have made in my life, hand on heart.Bob Grace - Healthcare Partner since 1999


Attending the open day at Head Office was extremely useful and helped reassure me that I was perusing a good opportunity. It allowed me to learn more about WPA, meet a number of staff and experience the culture and transparency of the organisation. It certainly played a crucial role in my decision making process about becoming a Healthcare Partner.Catherine Bennett – Healthcare Partner since December 2014


Attending an Open Day and seeing the slick and technologically advanced operation behind the scene convinced me I was making the right choice. By the time I left the Open Day, I had made up my mind that WPA was a company which lived the business values that matched my own.David Rollock – Healthcare Partner since September 2014


Why Choose Us

Award winning customer service

Build a solid and sustainable long-term business

A not for profit organisation that really cares about customers

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