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WPA Healthcare Practice Case Study
WPA Healthcare Practice Case Study
When Robert Westhorp set off for The British Franchise Exhibition in Manchester five years ago, he had no idea that he would meet a former supplier and eventually join Healthcare Practice.
WPA Healthcare Practice Case Study
Franchise Information
  • BFA Membership Status
  • UK Years Established14 years
  • Current UK Coverage80%
  • Franchisee Support Staff15
  • Total Startup Cost£9,200
  • Home-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
Next Steps

Healthcare Practice Partner Profile - Robert Westhorp

When Robert Westhorp set off for The British Franchise Exhibition in Manchester five years ago, he had no idea that he would meet a former supplier and eventually join the company.

WPA FranchiseeOriginally from the North East but now based in the Manchester area, Robert was frustrated after 30 years in textile manufacturing and supply chain management by future prospects for his career.

So, after many years managing contracts supplying clothing to companies such as Marks & Spencer, Robert headed for the exhibition looking with an open mind for a new career challenge.

Although he saw and considered opportunities in various industries including plumbing and car body repairs, healthcare insurance provider Healthcare Practice particularly caught his eye because he had been a client of the company in a former role.

“Although I had not really expected to find work in financial services, once I started speaking with them I was impressed and wanted to know more.”

After several further meetings building and testing a possible relationship, Robert eventually joined Healthcare Practice, taking its territory in Great Manchester and North Cheshire.

It was the right decision from the start. Robert got off to a flying start, in fact, the best ever by a new Healthcare Practice partner. Since then Robert has continued to build the momentum and has become an award-winning partner.

“The key is hard work and applying the proven business model successfully. I’d recommend franchising and Healthcare Practice as a career, and a visit to the British Franchise Exhibition as a great way to find ideas, meet franchisors and discover which company or industry is the best fit for you.”

To find out more information about the Healthcare Practice click below

What made WPA Healthcare Franchisee, Alex Budd become a Healthcare Partner?What made WPA Healthcare Franchisee, Alex Budd become a Healthcare Partner?

Alex Budd, a WPA Healthcare Partner, talks about the transition he made just under three years ago

Mark Tomlinson Joined WPA Healthcare Practice in September 2010Mark Tomlinson Joined WPA Healthcare Practice in September 2010

Mark Tomlinson joined WPA Healthcare Practice in September 2010 as a franchisee in the South West.

Healthcare Practice Partner Profile - Simon MarksHealthcare Practice Partner Profile - Simon Marks

Simon Marks came from the banking sector and took over a well-established portfolio of customers in Northern Ireland in November 2012.

Matt Trapnell Has Found a Second Career with Healthcare PracticeMatt Trapnell Has Found a Second Career with Healthcare Practice

For Matt Trapnell Healthcare Practice has led to a fulfilling second career.

David O'Toole is a Member of the Healthcare Practice Partner TeamDavid O'Toole is a Member of the Healthcare Practice Partner Team

Meet, David O'Toole, a member of the Healthcare Practice Partner Team.

Lynda Buntin Joined Healthcare Practice In May 2009Lynda Buntin Joined Healthcare Practice In May 2009

Lynda Buntin started her Healthcare Practice Franchise in Northamptonshire in May 2009.

Rachel Dumont-Baber is balancing being a female single parent with running a successful customer centric businessRachel Dumont-Baber is balancing being a female single parent with running a successful customer centric business

For Rachel Dumont-Baber being a Healthcare Practice Partner allows her the perfect work-life balance.

A day in the life of Gavin Flaxman, Healthcare Practice PartnerA day in the life of Gavin Flaxman, Healthcare Practice Partner

Gavin Flaxman joined Healthcare Practice as a Partner in 2013 and is based in central Surrey.

Phil Arnold second career, ethical companyPhil Arnold second career, ethical company

Seven years ago Phil Arnold became his own boss as a Healthcare Practice Partner.

Introducing Lynda Buntin from Healthcare PracticeIntroducing Lynda Buntin from Healthcare Practice

Lynda Buntin was recently named as Healthcare Practice Partner of the Year and talks about her business in Northampton and Peterborough.

Wendy Pake has built a successful career as a partner with Healthcare Practice.Wendy Pake has built a successful career as a partner with Healthcare Practice.

"TheHealthcare Practice opportunity attracted me. I had no medical or sales background but I knew I was good with people and felt I could provide advice."

'Customer care makes Dan the best in the business'"Customer care makes Dan the best in the business"

Uckfield man and Healthcare Practice partner, Dan Wade says that looking after his customers has been the key to his success.

Social NetworkerSocial Networker

Discover what your life could be like as a Healthcare Practice partner through Uel Campbell.

A Day in the life of Healthcare Practice Partner - Lorna SmithA Day in the life of Healthcare Practice Partner - Lorna Smith

"There’s far more to being a partner with Healthcare Practice than selling insurance policies", find out from Healthcare Practice partner Lorna Smith.

What Our Franchisees Say

Attending the open day at Head Office was extremely useful and helped reassure me that I was perusing a good opportunity. It allowed me to learn more about WPA, meet a number of staff and experience the culture and transparency of the organisation. It certainly played a crucial role in my decision making process about becoming a Healthcare Partner.Catherine Bennett – Healthcare Partner since December 2014


Attending an Open Day and seeing the slick and technologically advanced operation behind the scene convinced me I was making the right choice. By the time I left the Open Day, I had made up my mind that WPA was a company which lived the business values that matched my own.David Rollock – Healthcare Partner since September 2014


The Healthcare Practice is unique… I’ve never worked with a company that look after you so well. Joining them was the best decision I have made in my life, hand on heart.Bob Grace - Healthcare Partner since 1999


Why Choose Us

Award winning customer service

A not for profit organisation that really cares about customers

Build a solid and sustainable long-term business

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