Franchisee in Kingswinford, Halesowen and Wolverhampton
I qualified as a Chartered Accountant with Ernst & Young in 1990, working primarily within their small business team. As well as gaining valuable experience in practice post-qualification, I subsequently spent more than 20 years in industry working in a number of small businesses across a variety of industry sectors. One of these sectors was franchising with ChipsAway, where I joined as Finance Director in 2006.
I became Chief Executive in 2007 leading them through the acquisition of IPR, from the American originator, and the subsequent sale to a PLC. I was involved in a later buyout which saw the business (along with other franchise brands) being bought into private hands.
In 2012, I moved on following a wish to build a business of my own where I had the majority stake. I was looking for something where I could use my skills and experience gained over many years. I knew the benefits of being involved with a quality franchise, so I turned to that sector for my inspiration.
I looked at a variety of businesses within franchising but none of them gave me that spark until I looked at TaxAssist Accountants. I felt I could use my experience gained from working within a professional accountancy practice, and I very much enjoyed the buzz associated with helping small businesses. Additionally, I felt I could provide added value to my clients through my experience of being involved with, and running small businesses.
In addition, I knew of the high reputation of the management team, the strength of the brand and business model. This was supported by many awards, gained from both within and outside the franchise industry. I carried out a high level of initial research before committing to a Discovery Day. After meeting the team on that day I was convinced this was the right opportunity for me – that’s where the excitement and hard work really started!
The initial six-week training course was intense and helped prepare me for a life back in the accountancy practice world. I also met other likeminded people who I got to know and develop a friendship with, which still continues. The initial course was as much about getting to know, and build relationships with the support team in Norwich as it was about the technical and practical aspects of owning and operating a TaxAssist Accountants franchise.
Ongoing technical training courses are available across a variety of topics, which help to ensure technical knowledge is enhanced. This is supported by a technical helpdesk.
Marketing support has been excellent with practical guidance being available at the end of a telephone. They were particularly helpful when we were setting up the shop – first class! Since then we have picked their brains a number of times for marketing ideas and guidance.
Working for myself with the challenges, flexibility and excitement that brings.
Being part of a team which includes our shop team, fellow franchisees and the support team in Norwich
After training I moved into serviced offices, when it quickly became apparent that I needed some administration support. Sarah Noott joined me in February 2012 initially on a part-time basis (two days per week) to provide that support. Sarah is now full time and progressing very well through her bookkeeping exams, which I am part funding.
We moved into a shop in September 2013 and have not looked back since, another part-time employee will be joining us shortly. In October 2015 I expanded my business further by moving into a second area, Wolverhampton, when I purchased my neighbour's business when he was looking to retire. This acquisition gave me the opportunity to develop the team working with me and used the skills I had gained over many years in business. During the acquisition the TaxAssist Support Team were always on hand to bounce ideas off and to sense check the approach being adopted to ensure fairness on both sides.
Financial and personal targets are being met, and exceeded, however Rome wasn't built in a day, patient growth is far better and will provide a stronger business going forward! The team continues to grow and develop their skills.
There is much hard work ahead for anyone staring in business and just because you join a franchise that does not mean it is any easier, however you do not have to re-invent the wheel, and you are part of a team!
If you have a desire to work for yourself and have an interest in small business then look no further. Ensure you carry out research about your target area and visit/speak with existing franchisees to pick their brains. During this process you should find out whether this is the business for you. Just because TaxAssist Accountants is a good business doesn’t make it the right business for everyone!
We aim to continue to develop the business and would look at more shops in the future but the timing and location of each shop must be right. We are building an asset for the future while helping to develop the next generation of owners.
Nick Brook operates shops from Barnsley and Huddersfield and has now opened a shop in North Sheffield in partnership with his wife Pat.
In his time with TaxAssist Accountants Andrew Morton has built up a sizeable practice of over 500 clients which he runs from four offices across his territory in Shropshire.
Nadeem Iqbal is the TaxAssist Accountants franchisee in Walthamstow, London.
Dave Forrester joined TaxAssist Accountants in 2009 and operates from three shops in Keighley, Ilkley and Bingley.
"I knew of the high reputation of the management team, the strength of the brand and business model, supported by many awards. I carried out a high level of initial research before committing to a Discovery Day. After meeting the team on that day I was convinced this was the right opportunity for me."Lloyd Evans - Franchisee in Kingswinford & Wolverhampton
"It had always been my dream to start my own business. I had tried many things to start a business and very soon realised that I couldn’t do it alone. I needed a team to help me along, with a well-proven and successful idea, a marketing plan and so on - the list was exhaustive and time was short. Then I came across TaxAssist Accountants – a solution for all of my concerns."Nadeem Iqbal - Franchisee in Palmers Green & Walthamstow
"I chose a franchise because I lacked practice experience and had no knowledge of sales or marketing myself or a business. I wanted the support that I would get from a network of accountants, a working model and best practice guidance. TaxAssist Accountants was by far the best franchise that I looked into. "Cheryl Hopkins - Franchisee in Tamworth & Nuneaton
The UK's leading tax and accountancy franchise
Award winning training and support
One of only four franchises to receive 5 star franchisee satisfaction for 5 years running