18th April 2023
To achieve 5 Star Franchisee Satisfaction, the survey results needed to prove that Concept Claim Solutions is above the franchising industry average in all six areas: Franchise System, Training and Support, Culture and Relationships, Leadership, Value & Rewards and General Satisfaction. Here are some of the highlights from the survey results:
“The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career. Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied; I would have no hesitation in going through the process and experience all over again”.
Kevin Evans, Franchise Partner for Concept Claim Solutions (Wolverhampton)
Since 2001, Concept Claim Solutions franchise partners have been successfully project managing building insurance claims. Catastrophe can arrive at the doorstep in many ways: A tree could hit the roof, faulty wiring could spark a fire, or a storm could unleash its fury. One thing is for sure; the property owner could not ask for better professionals to help them put their lives back together again.
“We’ve had an incredible start to 2023, being named as a finalist in the ‘Franchisor of the Year’ category at the Quality Franchise Association Awards, and now we’ve won the 5 Star Franchisee Satisfaction Award! It’s a privilege to work as part of a team dedicated to helping our franchise partners make a difference every day.”
Andy Walmsley - Group Operations Director
“We are delighted to be giving Concept Claims Solutions a 5 Star Franchisee Satisfaction award,” said Steven Frost, CEO of WorkBuzz. “What makes this award so special is that it’s entirely based on confidential feedback from real franchisees and goes into detail about their franchise ownership experience.”
5 Star Franchisee Satisfaction is awarded to a franchisor that receives above average feedback on ALL five of the key areas that we measure including training & support, the franchise system and overall satisfaction.
While there is no guarantee of success, franchisors – like Concept Claims Solutions – that can demonstrate strength in these areas are a great place to start for individuals looking to launch a franchise business.”
The FSB is provided by WorkBuzz, a leading independent franchise consultancy. It works by inviting existing franchisees to participate in an anonymous survey which asks them 31 questions about their franchise ownership experience. Using a consistent methodology, the franchise is assigned an overall FSB score and the highest performing franchisors are recognised in the Best Franchise Awards.
10th October 2023
12th September 2023
Concept Claim Solutions are excited to welcome their new Business Development Manager John Cleary
18th July 2023
Concept Claim Solutions provide a chance to positively impact the lives of individuals affected by everyday disasters.
I would recommend to anyone who is looking to create a business in the insurance claims and restoration market to take a close look at the Concept franchise – It really worked for me!
I have been with Concept for over six years in which time I have seen my business grow into a substantial organization.Mark Usher South Mersey
Concept are the only truly national insurance claims franchise network. This brings the benefits of trading under a well known and respected brand.
Concept have many business development schemes including Broker Solutions, Agent Solutions and Remedial Solutions all of which give you the opportunity generate additional business for franchise.
Concept provide full training and support so whatever your background and experience we will ensure that you are equipped with the knowledge and assistance you need to make your business a success.