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Concept Claim Solutions News
Since 2001, Concept Claim Solutions franchise partners have been successfully project managing building insurance claims.
Concept Claim Solutions News
Franchise Information
  • BFA Membership StatusAssociate
  • UK Years Established17 years
  • Current UK Coverage70%
  • Franchisee Support Staff18
  • Personal Investment Req.£15,000
  • Total Startup Cost£32,995
  • Home-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
Next Steps

5 Star Start To 2023 For Concept Claim Solutions

18th April 2023

5 Star Start To 2023 For Concept Claim Solutions

Concept Claim Solutions is thrilled to announce that they have been awarded 5-Star Franchisee Satisfaction in a benchmark survey conducted in February 2023 by WorkBuzz. The anonymous survey is an excellent way of showing how well they’re performing as a franchisor from the perspective of the franchise partners.

To achieve 5 Star Franchisee Satisfaction, the survey results needed to prove that Concept Claim Solutions is above the franchising industry average in all six areas: Franchise System, Training and Support, Culture and Relationships, Leadership, Value & Rewards and General Satisfaction. Here are some of the highlights from the survey results:

  • 100% of franchise partners said that the Head Office support team ‘Go the Extra Mile’;
  • 100% of franchise partners said they plan to expand their business;
  • 100% of the franchise partners feel Concept Claim Solutions values their ideas; and
  • 94% feel they are valued.

Concept Claim Solutions Franchise | Claims Management Business“The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career. Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied; I would have no hesitation in going through the process and experience all over again”.

Kevin Evans, Franchise Partner for Concept Claim Solutions (Wolverhampton)

Since 2001, Concept Claim Solutions franchise partners have been successfully project managing building insurance claims. Catastrophe can arrive at the doorstep in many ways: A tree could hit the roof, faulty wiring could spark a fire, or a storm could unleash its fury. One thing is for sure; the property owner could not ask for better professionals to help them put their lives back together again.

Concept Claim Solutions Franchise | Claims Management Business“We’ve had an incredible start to 2023, being named as a finalist in the ‘Franchisor of the Year’ category at the Quality Franchise Association Awards, and now we’ve won the 5 Star Franchisee Satisfaction Award! It’s a privilege to work as part of a team dedicated to helping our franchise partners make a difference every day.”

Andy Walmsley - Group Operations Director

 

Concept Claim Solutions Franchise | Claims Management Business“We are delighted to be giving Concept Claims Solutions a 5 Star Franchisee Satisfaction award,” said Steven Frost, CEO of WorkBuzz. “What makes this award so special is that it’s entirely based on confidential feedback from real franchisees and goes into detail about their franchise ownership experience.”

5 Star Franchisee Satisfaction is awarded to a franchisor that receives above average feedback on ALL five of the key areas that we measure including training & support, the franchise system and overall satisfaction.

While there is no guarantee of success, franchisors – like Concept Claims Solutions – that can demonstrate strength in these areas are a great place to start for individuals looking to launch a franchise business.”

About The Franchise Satisfaction Benchmark ­(FSB)

The FSB is provided by WorkBuzz, a leading independent franchise consultancy. It works by inviting existing franchisees to participate in an anonymous survey which asks them 31 questions about their franchise ownership experience. Using a consistent methodology, the franchise is assigned an overall FSB score and the highest performing franchisors are recognised in the Best Franchise Awards.

Find out more about the Concept Claim Solutions franchise opportunity for yourself by clicking below

Celebrating 10 Years as a Concept Franchise PartnerCelebrating 10 Years as a Concept Franchise Partner

1st March 2024

Find out about Colin's story and learn about why being a Concept franchise partner has been such a personally fulfilling career for him.

Finalist in 'Franchisee Trailblazer' Category at the HSBC British Franchise Awards 2023Finalist in 'Franchisee Trailblazer' Category at the HSBC British Franchise Awards 2023

31st January 2024

Gary Dimond, the franchise partner of Concept Claim Solutions in Belfast, was a finalist in the highly competitive "Franchisee Trailblazer" category.

Concept Claim Solutions' Supports The Insurance Institute of Preston and Blackpool's Annual DinnerConcept Claim Solutions' Supports The Insurance Institute of Preston and Blackpool's Annual Dinner

26th January 2024

The highly-anticipated event brings together successful business leaders, policymakers, and distinguished thought leaders.

Meet Concept’s FCA Authorisation & New Compliance Officer: Rhys ThomasMeet Concept’s FCA Authorisation & New Compliance Officer: Rhys Thomas

26th January 2024

Concept have received direct authorisation and regulation from the Financial Conduct Authority (FCA).

Outstanding Concept Franchise Partner - Autumn QuarterOutstanding Concept Franchise Partner - Autumn Quarter

12th December 2023

Franchisee Pierre expanded his team by adding a full-time project manager and admin role. This has enabled him to manage 34 claims worth approximately £900,000!

Concept Claim Solutions welcome Sarah Basterfield, Franchise Support & Development ExecutiveConcept Claim Solutions welcome Sarah Basterfield, Franchise Support & Development Executive

10th October 2023

Are You Currently Seeking A Franchise Opportunity That Brings A Sense Of Purpose And Satisfaction To Your Life?Are You Currently Seeking A Franchise Opportunity That Brings A Sense Of Purpose And Satisfaction To Your Life?

18th July 2023

Concept Claim Solutions provide a chance to positively impact the lives of individuals affected by everyday disasters.

What Our Franchisees Say

I would recommend to anyone who is looking to create a business in the insurance claims and restoration market to take a close look at the Concept franchise – It really worked for me!


I have been with Concept for over six years in which time I have seen my business grow into a substantial organization.Mark Usher South Mersey


Why Choose Us

Concept provide full training and support so whatever your background and experience we will ensure that you are equipped with the knowledge and assistance you need to make your business a success.

Concept have many business development schemes including Broker Solutions, Agent Solutions and Remedial Solutions all of which give you the opportunity generate additional business for franchise.

Concept are the only truly national insurance claims franchise network. This brings the benefits of trading under a well known and respected brand.

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