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Concept Claim Solutions News
Concept Claim Solutions News
With the Concept Claims Solutions Franchise you have the opportunity to run a professional, time flexible and lucrative specialist Claims Management Business from home earning a six figure income.
Concept Claim Solutions News
Franchise Information
  • BFA Membership StatusAssociate
  • UK Years Established17 years
  • Current UK Coverage70%
  • Franchisee Support Staff18
  • Personal Investment Req.£15,000
  • Total Startup Cost£32,995
  • Home-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
Next Steps

Double Victory at the British Claims and Modern Claims Awards

3rd July 2025

Double Victory at the British Claims and Modern Claims Awards

Concept Claims Solutions has gained significant recognition this year by winning prestigious accolades at both the British Claims Awards in June and the Modern Claims Awards in April 2025.

Inspired by these achievements, we are driven to redefine excellence and continue making a meaningful impact on the lives of our customers and the communities we serve.

British Claims Awards - Outstanding Services to Policyholders

The atmosphere at the British Claims Awards was electric, held at the stunning Leonardo Hotel in London, the event celebrates the very best in insurance claims services, highlighting the incredible achievements of professionals and organisations.

We were honoured to stand among all the finalists in this category: The Alternative Accommodation Agency, FM, Purbeck Personal Guarantee Insurance, Tysers, and Zurich Insurance.

Receiving the "Outstanding Service to Policyholders" award reflects our core values: integrity, inclusion, accountability, and a strong commitment to a customer-first approach. We take pride in being responsive and providing high-quality repairs, continually striving to build trust and offer reassurance.

As a leading national loss assessor and building repair network, our mission is to provide exemplary support to clients during their most challenging times. Whether they're dealing with the aftermath of a devastating fire, the chaos following a storm, or the complexities of managing leaks, our team is here to guide them through every step of the process. We handle all communications with the insurer and manage the repairs, aiming to reduce stress and save time, while also striving to expedite the claims process.

Concept Claim Solutions | Insurance Management Franchise

Modern Claims Awards - Giving Back to Charity Award

The Modern Claims Awards was an unforgettable evening held at the spectacular Rum Warehouse in Liverpool. The event highlighted the importance of inclusion and collaboration within our industry, showcasing every aspect of the claims ecosystem.

Concept Claim Solutions | Insurance Management FranchiseAmong the other finalists in the "Giving Back to Charity" category were Aviva, Insurancewith, QuestGates Ltd, S&G Response, and Ansvar Insurance.

Receiving the "Giving Back to Charity" award is especially meaningful to us, as we are deeply committed to social responsibility.

We are thankful for the opportunity to support the Ivison Trust, a national charity dedicated to raising awareness and advocating for policy changes to better support the victims of child criminal and sexual exploitation. In a world where vulnerability often overshadows hope, we at Concept Claims Solutions are passionate about creating pathways to empowerment and sustainable change.

Concept Claim Solutions | Insurance Management Franchise

Looking Forward: A Bright Tomorrow

As we look to the future, our commitment to enhancing customer service and corporate responsibility remains steadfast, underpinned by the trust our clients, partners, and supporters place in us.

We invite you to join us on an exciting journey of innovation and improvement as we strive to uplift our clients and enhance the broader community. 

Find out more about the Concept Claim Solutions Franchise by clicking below now!

Sarah & Jamie Celebrating 5-Year RenewalSarah & Jamie Celebrating 5-Year Renewal

13th February 2025

Married couple Jamie and Sarah celebrate their 5 Year Franchise Renewal for their Insurance Management Franchise.

Concept Claim Solutions is Leading the WayConcept Claim Solutions is Leading the Way

20th September 2024

Concept Claim Solutions is taking the insurance claims industry by storm this summer, recently winning two awards!

Concept Claim Solutions Franchise Partner of the Quarter Award!Concept Claim Solutions Franchise Partner of the Quarter Award!

26th June 2024

Steven Nuttall from Concept Claim Solutions (Hertford) has been awarded Franchise Partner of the Quarter for his outstanding service and support to fellow franchise partners…

Concept Claim Solutions Finalist in Three Categories of the Quality Franchise Association (QFA) Virtual Awards.Concept Claim Solutions Finalist in Three Categories of the Quality Franchise Association (QFA) Virtual Awards.

19th June 2024

Concept Claims Solutions has been named a finalist for three awards "Franchisor of the Year," "Best Franchisee Support," and "Best Adaptation to Change".

Concept Claim Solutions Finalist for 'Loss Assessor of the Year' at the British Claims Awards 2024Concept Claim Solutions Finalist for 'Loss Assessor of the Year' at the British Claims Awards 2024

1st June 2024

The awards celebrate the outstanding performance of individuals and organisations in the insurance claims industry.

Celebrating 10 Years as a Concept Franchise PartnerCelebrating 10 Years as a Concept Franchise Partner

1st March 2024

Find out about Colin's story and learn about why being a Concept franchise partner has been such a personally fulfilling career for him.

Finalist in 'Franchisee Trailblazer' Category at the HSBC British Franchise Awards 2023Finalist in 'Franchisee Trailblazer' Category at the HSBC British Franchise Awards 2023

31st January 2024

Gary Dimond, the franchise partner of Concept Claim Solutions in Belfast, was a finalist in the highly competitive "Franchisee Trailblazer" category.

Concept Claim Solutions' Supports The Insurance Institute of Preston and Blackpool's Annual DinnerConcept Claim Solutions' Supports The Insurance Institute of Preston and Blackpool's Annual Dinner

26th January 2024

The highly-anticipated event brings together successful business leaders, policymakers, and distinguished thought leaders.

Meet Concept’s FCA Authorisation & New Compliance Officer: Rhys ThomasMeet Concept’s FCA Authorisation & New Compliance Officer: Rhys Thomas

26th January 2024

Concept have received direct authorisation and regulation from the Financial Conduct Authority (FCA).

Outstanding Concept Franchise Partner - Autumn QuarterOutstanding Concept Franchise Partner - Autumn Quarter

12th December 2023

Franchisee Pierre expanded his team by adding a full-time project manager and admin role. This has enabled him to manage 34 claims worth approximately £900,000!

Concept Claim Solutions welcome Sarah Basterfield, Franchise Support & Development ExecutiveConcept Claim Solutions welcome Sarah Basterfield, Franchise Support & Development Executive

10th October 2023

What Our Franchisees Say

I have been with Concept for over six years in which time I have seen my business grow into a substantial organization.Mark Usher South Mersey


I would recommend to anyone who is looking to create a business in the insurance claims and restoration market to take a close look at the Concept franchise – It really worked for me!


Why Choose Us

Concept provide full training and support so whatever your background and experience we will ensure that you are equipped with the knowledge and assistance you need to make your business a success.

Concept are the only truly national insurance claims franchise network. This brings the benefits of trading under a well known and respected brand.

Concept have many business development schemes including Broker Solutions, Agent Solutions and Remedial Solutions all of which give you the opportunity generate additional business for franchise.

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