31st March 2020
Obviously, the coronavirus is at the top of everyone’s mind at the moment, and small businesses in particular are worried. With that in mind, MagiKats thought it would be helpful to explain the role of a franchise when it comes to a situation like this and how important it is for a small business to have external support.
One of the first things MagiKats did when the crisis hit was to create a Workplace group on Facebook. This is only open to members of the MagiKats network but they felt it was really important to have an open channel of communication. It allows them to communicate with their franchisees instantly and regularly throughout the day.
Franchisees are also able to keep in touch with each other via Workplace for important mutual support and to allow a free flow of ideas in respect of different ways of managing the current situation. The general consensus is that MagiKats' franchisees really appreciate being able to keep in touch with each other.
MagiKats do think that it’s important that they help their franchisees with the administrative side of running a business and with some of the important decisions franchisees will have to make.
To that end, one of the things they can do is to help with both external communications and internal procedures. MagiKats are reviewing all guidance and advice from both the Government and Department of Education daily on behalf of their franchisees. They’ve also drafted letters which their franchisees can send to parents and given franchisees advice on how to deal with different situations as they arise. That includes how to continue to provide the MagiKats service or what to do if a parent doesn’t want to pay.
Although it has only been a few days since the announcement of the lockdown, MagiKats have already put systems in place to be able to deliver their workshops online. They have recommended franchisees issue bumper packs of work for completion at home. MagiKats have just started work on an enhancement to KATS (their centre management system) that will allow parents to access future work via a portal and print it at home for their kids.
Every franchisee is different and has different concerns at this time. MagiKats are doing their best to support them as they navigate the minefield of customer relations alongside business pressures.
As a franchise MagiKats have always seen it as their role is to support, advise and assist franchisees in any and all ways that they can. MagiKats certainly never expected events to unfold in the way that they have this year, but they are pleased that their business model is able to support their franchisees and they will continue to look at new ways we can do so.
22nd August 2019
A brand new MagiKats Tuition Centre opens in Coventry, with Rachel Stamper as Principal.
10th June 2019
MagiKats are delighted to announce the opening of a new Tuition Centre in Woodford Green.
3rd June 2019
Khalid Mahmood will be running the MagiKats private tuition centres at Caversham and Sonning Common.
27th May 2019
MagiKats are delighted to announce a new MagiKats Tuition Centre opening in Clackmannanshire, with Carol Ferguson as Principal.
20th May 2019
April 2019 saw the opening of a brand new MagiKats maths and English tuition centre in Glasgow’s West End.
I love MagiKats as it gives me lot of flexibility to design specific programmes for varying types of students, their capabilities and requirements.Shruti Pednekar, MagiKats Franchisee
Being a MagiKats franchisee has completely changed my life - for the better! I now have plenty of time for my family and friends, whereas before I used to be rushing from home to work. Life is 100% more enjoyable nowadays!Stefanie Kosky, MagiKats Franchisee
I only have to work approximately 20 hours a week with my centre and I'm earning a great full-time salary. The MagiKats HQ staff are really active and always ready to help, motivate and support you when required. That’s all you need to be honest.Iftikhar Hussain, MagiKats Franchisee in Edinburgh
Enjoy the safety and reassurance of having well organised business materials, advice and training behind you, as well as the support of people who care about your success.
Enjoy a great work life balance.
Enjoy the fun and challenge of running your own profitable business with all the hard work involved in setting it up done for you.