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Aspray Property Franchise Case Study
George Cusack became a project management franchisee with Aspray in November 2018. After a long and successful career in the motor trade working in various management roles, George wanted to work for himself.
Aspray Property Franchise Case Study
Franchise Information
  • BFA Membership StatusFull
  • UK Years Established18 years
  • Current UK Coverage60%
  • Franchisee Support Staff16
  • Personal Investment Req.£17,000 approx
  • Total Startup Cost£53,000 approx
  • Home-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
Next Steps

My First Year as a Project Management Franchisee…

Aspray Business opportunity | Project Management FranchiseGeorge Cusack became a project management franchisee with Aspray in November 2018. After a long and successful career in the motor trade working in various management roles, George wanted to work for himself.

A year later we caught up with George to see how he found the Aspray recruitment process, what he has learned and his plans for the future.

Q. How did you find the recruitment process with Aspray?

A: The application process was extremely thorough and well thought out. It was a two-way process whereby they took the time to get to know all about my financial and non-financial motivators. 

I was supported with completing a guided due diligence project and business plan specific to my chosen territory, this was invaluable in providing me with a good insight into not only the business, but also the insurance sector in which I would be operating.

Q. What was the first property damage insurance claim that you managed?

A: The first claim I project managed was a fire claim for £35,000. The fire had started in one flat and had spread to the adjoining flat and the staircase.

I felt extremely satisfied once the reinstatement works were completed and, like anything you do for the first time, it was a learning curve.

Q. What has surprised you so far?

A: There have been occasions where some insurance companies’ representatives have been difficult to deal with at times, although others have been helpful and friendly.

Q. What have you found hardest so far?

A: Working with contractors who you can rely upon to complete quality repairs is the key to success. In the early months, this was the biggest challenge I had to overcome.

Q. What do you enjoy most about the project management role?

A: I love the fact that every day is varied. I get to help people at what can often be an emotional and stressful time. I find it personally rewarding to see the home or business owner’s response and relief once the repairs are completed.

Q. If you could go back 12 months, would you make the same decision again?

A: I would definitely do it again!

Q. And finally, what are your plans for the future?

A: For me, it’s all about continuing to build a good team of contractors. As I continue to grow the business, the plan is to employ another person to support me with the day to day project management of my property damage claims.

Find out more about the Aspray Business opportunity opportunity and joining their successful Project Management Franchise. Click below now!

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What Our Franchisees Say

It’s seeing people satisfied, happy and resolved and knowing that over the ten years you’ve helped people get back to their life. You see the homeowner, or policyholder satisfied and smiling, or you that the claims has caused them the minimum inconvenience, that’s what you have achieved for them.Roy Bowen


Since the start, I have taken part in the peer-to-peer support offered through head office. I feel it’s important to be engaged and involved with this type of support. I don’t want to see people in the network struggle and at the same time, it allows me the opportunity to learn and grow from others that do the same job in different ways.Jack Parkhouse


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