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Pass the Keys Franchise Case Study
Pass the Keys is the UK's leading short-let management business. They offer an expert Airbnb and short let management service across the UK. Since inception they have grown 300% year on year.
Franchise Information
  • BFA Membership StatusProvisional
  • UK Years Established3 years
  • Current UK Coverage30%
  • Franchisee Support Staff6
  • Personal Investment Req.£12,000
  • Total Startup Cost£18,000
  • Home-based business locationYes
  • Business to consumer servicesYes
  • Franchisee employs staffYes
Next Steps

Q&A with East Berkshire franchisee, Joe

Joe was Pass the Keys’ very first franchisee, joining the team back in April 2019. Since then, he has steadily built his portfolio and continues to provide top-quality short-let property management services to homeowners in the area. Originally operating in Windsor and a few surrounding small towns, he has since expanded to cover a much larger territory of East Berkshire.

Here is a quick Q&A with Joe so you can see what he has to say about the Pass the Keys franchise programme.

How long have you been a franchisee for and how’s your experience been overall?

Pass the Keys Franchise | short-let property mangement business“I started in April (2019) and it’s going well! I was very excited when I joined and I’m still excited now - I love the business and the reasons why I joined are being proven.”

What drew you to franchising at Pass the Keys?

There were three things that drew me to franchising at PTK: the people, the opportunity and the tech. The tech was a massive factor. I’m a bit of a geek, and the tech blew my mind, it was insane. The team continuously developing it are doing such a great job.”

How would you describe PTK as an organisation?

“PTK is energetic, enthusiastic and brilliant! The energy is obvious because the people within the company put so much into it and you can tell.”

What about the business model?

“It’s a proven model that works. Mistakes have already been made, and we’ve made some but on the whole they’ve already been ironed out.”

What is the support like from PTK HQ?

“I love it. My Account Manager is invaluable to me as he gives me time and we always have our weekly catch-ups. I think the team is great, I can’t fault it. No negatives at all.

Find out more about the Pass the Keys Franchise opportunity by clicking below now!

Pass the Keys® South Pembrokeshire expands into Swansea!Pass the Keys® South Pembrokeshire expands into Swansea!

Pass the Keys officially announce Mark Pennino as the new business owner of Pass the Keys® Swansea!

Interview with a Pass the Keys Franchise Partner - Amy DuffInterview with a Pass the Keys Franchise Partner - Amy Duff

Amy Duff has held the Pass the Keys franchise in the city of Portsmouth since February 2021.

Q&A with Hannah, franchisee in SwanseaQ&A with Hannah, franchisee in Swansea

Expanding into Wales’ second largest city, Pass the Keys interviewed their Swansea partner Hannah to find out more about why she joined the franchise programme.

Franchisee Oliver Williams opened up his Pass the Keys Franchise in DevonFranchisee Oliver Williams opened up his Pass the Keys Franchise in Devon

Pass The Keys has arrived in Devon’s capital city and is providing a stress-free solution for local property owners in this fast-growing market.

What Our Franchisees Say

The fact that you actually see the results of your hard work. The results are tangible and there is definitely a sense of achievement as you add properties to your portfolio and things become more streamlined, and of course profitable. The byproduct of this is an ever-increasing knowledge of the market and potential in your area.


I now I work entirely for myself which is a new and liberating experience. Nothing motivates you quite like it and I now feel like I am working towards building my own future which gives me a sense of satisfaction I never had before .Jean Ramsay (Bournemouth & Poole)


There is full training and support throughout your journey. What I love however is that there is still plenty of room for you as an individual to show your entrepreneurial spirit. I enjoy the fact I wear many hats on a daily basis. I will work on marketing strategies, sales processes, operations, managing relationships and all the financial responsibilities of being a business owner each day. Amy Duff (Portsmouth)


Why Choose Us

Franchise partners break even within the first 12 months of business

Pass the Keys® have seen a significant increase in the number of new property signups - an average increase of 70% per partner! -

Be part of a national brand and immediately benefit from their multi-million pound marketing campaign to attract short-let property owners

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