18th October 2021
With lockdown and restrictions lifting over the last few months, things have started moving and changing within the business. Over the last quarter I have had to change my activity to work with the new enquiries and demands of the clients within the cleaning industry.
Organic enquiries have increased and to make sure I can catch any opportunities available I will contact the customer immediately. Promptness is always noticed and appreciated by the client. The web enquiries have become noticeably busier. I have in the last quarter been busy with new quotes and most of them have been accepted and some are still in the process of being considered. A very positive quarter indeed.
The key thing is communication and understanding what our client requirements are. When I go for a site survey I try to ask as many questions as I can to understand exactly what the client is looking for from my services. I always drop a leaflet about our 90 day microbial treatment with my business card to show the client that we do specialise in services that help to combat the issues of today. All the action is bringing results. The market is warming up and looking for services and I just need to be there when the demand arises.
31st May 2022
Saira Poonawala, the franchise owner at Betterclean Services Manchester, has been busy with charity events.
24th May 2022
Rick Jefferson took on the contract of the Fulford School cleaners at short notice and all the cleaners’ jobs have been transferred over to Betterclean Services York.
Over the past 2 years, I have doubled the revenue and far exceeded the growth and income targets I had set myself. Betterclean provides franchisees with robust operating systems and procedures, that have allowed me to focus my energies on building a staff team that I am proud of, on developing strong client relationships, and on delivering a service that differentiates from other cleaning services.Caroline Spiller, Director of Betterclean Services Exeter & Taunton
The support and mentorship I’ve received from the Betterclean team have been invaluable, in terms of filling gaps in my knowledge, but also giving me the confidence to grow my business to a highly profitable £400+k turnover in 4 years.Caroline Spiller, Director of Betterclean Services Exeter & Taunton
The support I have received from Head Office has been invaluable, in terms of advice on operational delivery, HR matters and business development, all of which have facilitated steady business growth. I would say that the Betterclean model provides a strong operational framework on which franchisees can build their business in line with their own strengths, interests and personal goals.Caroline Spiller, Director of Betterclean Services Exeter & Taunton
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