21st February 2023
During an anonymous survey conducted by WorkBuzz, currently trading franchisees were asked to rate the Aspray franchise in five key areas: training and support, the franchise system, culture and relationships, leadership, and general satisfaction. To achieve the 5-star recognition, a franchisor must score above the industry average in all categories.
Aspray are proud to have achieved such amazing results, especially in the leadership category where they scored an unbelievable 16% above the industry average.
Feedback from franchisees is invaluable.
Surveys such as this allow Aspray to identify areas of success as well as areas where improvements need to be implemented. Growth and development are needed to ensure continued success and listening to their franchisees forms a large part of continuous development planning with Aspray.
Aspray Founder and Managing Director said: “What a great start to the year! I am delighted with the results of the satisfaction survey.
The feedback from our franchisees is very important to us as we are always looking to improve and grow as a franchisor. It is wonderful to know that the support we are currently offering is proving valuable to our franchisees and their business growth.
I am proud of our network and everything we have achieved.”
WorkBuzz are an independent franchise consultancy who help reputable franchisors to improve franchise network performance and growth. The work in association with the British Franchise Association (BFA) of which Aspray is an established member.
“We are delighted to be giving Aspray a 5 Star Franchisee Satisfaction award,” said Steven Frost, CEO of WorkBuzz. “What makes this award so special is that it’s entirely based on confidential feedback from real franchisees and goes into detail about their franchise ownership experience.
5 Star Franchisee Satisfaction is awarded to a franchisor that receives above average feedback on ALL five of the key areas that we measure including training & support, the franchise system and overall satisfaction.
While there is no guarantee of success, franchisors – like Aspray – that can demonstrate strength in these areas are a great place to start for individuals looking to launch a franchise business."
The FSB is provided by WorkBuzz, a leading independent franchise consultancy. It works by inviting existing franchisees to participate in an anonymous survey which asks them 31 questions about their franchise ownership experience. Using a consistent methodology, the franchise is assigned an overall FSB score and the highest performing franchisors are recognised in the Best Franchise Awards.
13th November 2023
In the world of franchising, renewals are a testament to the strength and sustainability of a business mode
11th July 2023
Aspray proudly announced at their annual conference that Mario Lovric, owner of Aspray Maidenhead & Guildford, is the winner of the prestigious award of Franchisee of the Year.
13th June 2023
Aspray are thrilled to announce their prestigious win as 'Loss Assessor of the Year' at the highly acclaimed British Claims Awards.
6th June 2023
Aspray, the renowned project management franchise, recently hosted an exceptional conference at the exquisite Bowood Hotel, Spa and Golf Resort.
19th December 2022
Aspray has been ranked 34th overall in the prestigious Elite Franchise Top 100 (EF100) – a title it will hold for the duration of 2023.
15th December 2022
Aspray Franchisee John Strange stood out in the ‘Community Focus Franchisee’ category at the British Franchise Association Awards 2022.
It’s seeing people satisfied, happy and resolved and knowing that over the ten years you’ve helped people get back to their life. You see the homeowner, or policyholder satisfied and smiling, or you that the claims has caused them the minimum inconvenience, that’s what you have achieved for them.Roy Bowen
Since the start, I have taken part in the peer-to-peer support offered through head office. I feel it’s important to be engaged and involved with this type of support. I don’t want to see people in the network struggle and at the same time, it allows me the opportunity to learn and grow from others that do the same job in different ways.Jack Parkhouse
Work From Home
Established and Proven Business Model