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OSCAR Pet Foods Franchise News
OSCAR Pet Foods has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
OSCAR Pet Foods Franchise News
Franchise Information
  • BFA Membership StatusFull
  • UK Years Established30 years
  • Current UK Coverage60%
  • Franchisee Support Staff16
  • Personal Investment Req.£8,995
  • Total Startup Cost£20,000 approx
  • Territory-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
Next Steps

OSCAR Pet Foods receives Feefo Platinum Trusted Service Award 2024

18th January 2024

OSCAR Pet Foods receives Feefo Platinum Trusted Service Award 2024

OSCAR Pet Foods has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers.

Working with over 6,500 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.

Consumer confidence is now at its highest level since 2021 as living standard show signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.  

Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2023 and 31st December 2023.

 Richard Martin – Managing Director – OSCAR Pet Foods commented:

 "We’re so excited to receive a Platinum Trusted Service Award from Feefo. Keeping our customers happy is our priority. So, the fact that this award is based on feedback from real customers gives us confidence we are providing an exceptional level of service. The award reflects how hard OSCAR and our franchisees work to listen to our customers and keep them happy, especially in a climate where purse strings are tight. As we enter 2024, we’ll continue to listen to our customers and deliver what our customers want.”

OSCAR Pet Foods Franchise | Food Delivery FranchiseCongratulating OSCAR Pet Foods on winning this year’s award, Tony Wheble, CEO at Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.  

“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

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A Legacy of Nutritional Excellence: 30 Years of OSCAR Pet FoodsA Legacy of Nutritional Excellence: 30 Years of OSCAR Pet Foods

12th February 2024

OSCAR Pet Foods continues to innovate and grow, now offering an enhanced franchise opportunity for 2024.

OSCAR Pet Foods boost franchise success with exclusive new joint care for petsOSCAR Pet Foods boost franchise success with exclusive new joint care for pets

17th October 2023

OSCAR Pet Foods are always pleased when we they can offer something new and exciting to their trusted network of franchisees

OSCAR Pet Foods Welcome Two New FranchiseesOSCAR Pet Foods Welcome Two New Franchisees

4th September 2023

OSCAR Pet Foods are delighted to welcome their newest franchisees that have recently joined the OSCAR Network.

OSCAR Pet Foods Proudly Sponsors Dogs For AutismOSCAR Pet Foods Proudly Sponsors Dogs For Autism

16th May 2023

Dogs for Autism is a charity that offers free assistance dogs to individuals with autism, regardless of age or location within the UK.

OSCAR Pet Foods Inspire British Franchising With Top Performing Business Celebrating 25th AnniversaryOSCAR Pet Foods Inspire British Franchising With Top Performing Business Celebrating 25th Anniversary

7th March 2023

Neil Stapleton from Honiton, Devon, celebrates 25 years of franchising success with OSCAR Pet Foods.

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