OSCAR Pet Foods

OSCAR Pet Foods News

OSCAR Pet Foods are delighted to be recognised for outstanding customer care and awarded with the Feefo Gold Trusted Award 2022.

Franchise Information

BFA Membership StatusFull
UK Years Established25 years
Current UK Coverage60%
Franchisee Support Staff16
Personal Investment Req.£8,995
Total Startup Cost£20,000 approx
Territory-based business locationYes
Business to consumer servicesYes
Franchisee operates individuallyYes

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OSCAR Pet Foods Receives Feefo Gold Trusted Service Award 2022

10th February 2022

OSCAR Pet Foods are delighted to be recognised for outstanding customer care and awarded with the Feefo Gold Trusted Award 2022.

Feefo has recognised the businesses who deliver exceptional experiences, using feedback from real customers.

The Trusted Service Awards are unique as they are based purely on feedback from real customers. This means they are a true reflection of commitment to outstanding customer service.

Richard Martin Managing Director – OSCAR Pet Foods commented:
“We’re thrilled to receive this award from Feefo. It means a lot because it’s based on feedback from our genuine customers and, ultimately, providing outstanding customer care is what we strive to achieve everyday!

The award also recognises just how hard our OSCAR Franchise Network and Customer Centre have worked in really challenging times. We’re fully committed to the highest quality of service, so it’s vital for us to understand and respond to all our customer’s needs, and helps us to always put our customers and their pets first.”

Congratulating OSCAR Pet Foods, Tony Wheble, CEO at Feefo, said:
“The Trusted Service Awards recognise companies who above and beyond to provide the very best customer experience."

About OSCAR Pet Foods

OSCAR Pet Foods are a family business and market leaders in pet food home delivery, they have a wealth of experience in franchising and the pet industry.

With a large network of Nutritional Advisors throughout the UK.

They specialise in providing a convenient, complete pet care service direct to the door, from food, toys, treats, accessories and health care products, appreciated by customers who want to feed the best food at a competitive price.

About Feefo

Feefo?is a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their?customers experience their product or service.???

The?Feefo?suite of software, combined with its technical solutions expertise, enables its client’s to?gain a deeper understanding of customer sentiment, behaviour and intent, empowering them with insights to make better business decisions and improve their return on investment. With 96% of customers relying on reviews to purchase, ?Feefo?also creates trust between consumers and businesses by adopting a unique approach to only collect verified reviews from real people.?