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Investing in people is an important part of business development. Neil Hatt, InXpress Birmingham South, is expanding his team by investing in the next generation.
Franchise Information
  • BFA Membership StatusFull
  • UK Years Established19 years
  • Current UK Coverage50%
  • Franchisee Support Staff18
  • Personal Investment Req.£15,000
  • Total Startup Cost£25,000
  • Office-based business locationYes
  • Business to business servicesYes
  • Part of a collaborative networkYes
Next Steps

Apprenticeship Success for InXpress Birmingham South

13th December 2017

Apprenticeship Success for InXpress Birmingham South

Neil & Charlotte - Apprentice award nomination

Neil Hatt started his InXpress franchise 12 years ago. Six years ago, he employed Sales manager, Alex Petrides, as the business was doing so well. But earlier this year, both felt they needed to develop their sales team even further.

Neil explains:
"Ross Jermy, InXpress Head Office’s Business Coach, suggested taking on an apprentice. He said it would be a great way to invest in someone, whilst expanding my business to the next level.  Like any type of recruitment, I had concerns about how good an apprentice would be. But with the right provider, working alongside the right person, it really does have something to offer. We’re just a few months in, and Charlotte has already has become an invaluable member of the team."

In August, 19 year-old Charlotte began a two year apprenticeship with Neil, primarily to work alongside Alex, learning about sales.

Neil says:
"Charlotte has proven to be very capable and driven – a real asset to our team."

Charlotte explains:
"I wanted to do an apprenticeship, because I thought it would be the best way to have hands-on experience about business. When I was in college, I loved business studies – it really stirred something in me. So, having the opportunity to work with Alex and has really helped focus that passion a lot more. Neil and the team have given me a lot of support, especially when it comes to needing to work on assignments set by Performance Through People."

It wasn’t until recently, though, Charlotte and Neil realised just how well things were going, at InXpress Birmingham South. Charlotte’s mentor came into the office, and mentioned they wanted to nominate her for Apprentice of the Year.

Charlotte enthuses:
"When she said they wanted to nominate me, I was totally overwhelmed. I hadn’t realised how well I was doing, until then! I’ve also been told I will potentially finish the programme well ahead of schedule!"

Neil continues:
"This really is a win-win situation. It shows how well Charlotte is doing day-to-day, and how quickly she has picked things up with us. The fact she has a chance to do an accelerated programme really is excellent news. I would definitely offer an apprenticeship programme again, without a shadow of a doubt, and would highly recommend this as an option for other InXpress owners to consider. We have someone who is young, driven, and want to get on in life, which is absolutely enhancing what we do."

In the same breath, Neil’s InXpress business has also been nominated, by the same firm Performance Through People, to be in the running for Employer of the Year. So, it looks like this is the place for success, when it comes to rewarding apprenticeship placements!

Fingers crossed for Charlotte, and InXpress Birmingham South, as we wait for news of the Apprentice of the Year, and Employer of the Year!

Find out about franchise opportunities with InXpress by clicking below

bfa Award Win for InXpress’ Neil Hatt!bfa Award Win for InXpress’ Neil Hatt!

16th July 2018

Neil Hatt, of InXpress Birmingham South, walked away with the bfa’s Network Contribution Award.

InXpress Expands GloballyInXpress Expands Globally

3rd May 2018

InXpress introduces 4 new Country Managers, as the brand expands globally.

InXpress Franchisee Neil Hatt Shortlisted for bfa Franchise Awards!InXpress Franchisee Neil Hatt Shortlisted for bfa Franchise Awards!

30th April 2018

InXpress are proud to announce that Neil Hatt has been shortlisted by the bfa for this year’s Franchisee Network Contribution award.

InXpress Franchisee Shortlisted for NatWest EWIF Inspirational Woman in Franchising AwardInXpress Franchisee Shortlisted for NatWest EWIF Inspirational Woman in Franchising Award

26th April 2018

The finalists for the NatWest EWIF awards have been announced and, amongst this group of exceptional women in franchising, is co-owner of InXpress Hull, Rebecca Robyns.

InXpress Expands into GermanyInXpress Expands into Germany

23rd April 2018

InXpress are excited to announce their expansion into Germany.

Grow Your Business Through ServiceGrow Your Business Through Service

17th April 2018

To enhance franchisees businesses InXpress have established a partnership with an online software.

Introducing New UK Managing Director for InXpressIntroducing New UK Managing Director for InXpress

10th January 2018

From supplying the demands of InXpress, to meeting the demands of a growing franchise network, new MD Jon White, has exciting plans for a New Year, and a new season.

New InXpress Advert Increases Awareness for Franchisees BusinessesNew InXpress Advert Increases Awareness for Franchisees Businesses

17th November 2017

InXpress releases a new advert highlighting the multiple ways franchisees offer excellent service and value to their customers.

What If InXpress Told You They Were Launching A New Advert?What If InXpress Told You They Were Launching A New Advert?

10th November 2017

On Friday 10th November InXpress released their brand new advert worldwide.

InXpress' Neena Gupta is a Business Mentor to Young PeopleInXpress' Neena Gupta is a Business Mentor to Young People

18th August 2017

Neena Gupta uses her work experience with InXpress as a business mentor to young people.

Award Winning Innovation For InXpressAward Winning Innovation For InXpress

7th August 2017

InXpress have been named winners of the bfa HSBC Brand Innovation award at the 2017 Awards event.

What Our Franchisees Say

InXpress gives you a business concept and plan that you can run with. All you need is the right work ethic to deliver and make the business successful. There’s a model in place so you don’t have to reinvent the wheel – that was the biggest attraction for me.Lendy Mazur, Salisbury franchisee since February 2013


With InXpress you don’t buy or sell stock so the business has low overheads and you don’t lose money on damaged stock. You’re selling the services of world branded products and it’s much easier to sell DHL services than white van. E-commerce is booming at the moment because more and more people are now buying online.Craig Atkins, Reading franchisee since 2007


I chose to franchise with InXpress because it’s like someone’s got their arm around you. I also liked the fact that you didn’t need a lot to run the business. You can run it from home, an office or anywhere in the world as long as you’ve got an internet connection.Kully Sahota, Peterborough franchisee since October 2012


Why Choose Us

No inventory, no warehousing, minimum overheads

High income potential

Low entry cost

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