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Agency Express Case Study
John Burke has grown his Agency Express business and moved from a single van operation to multiple vans and in 2016 and when a favourable resale opportunity became available he purchased his second territory.
Franchise Information
  • BFA Membership StatusAward Winner
  • UK Years Established20 years
  • Current UK Coverage90%
  • Franchisee Support Staff10
  • Personal Investment Req.£12,500
  • Total Startup Cost£24,500
  • Territory-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
Next Steps
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John Burke has run a successful Agency Express franchise since 2004

John Burke has run a successful Agency Express franchise since 2004. Previous to this he had worked for 15 years as a long-distance lorry driver, which meant spending long hours away from home. This was the driving factor in wanting to change his career and become his own boss.

Agency Express - John BurkeAfter much research and spending time discussing the Agency Express franchise opportunity, John decided that franchising and the Agency Express franchise package provided him with the framework he needed to move away from full time employment.

"It was a great opportunity for a home-based business. I was also attracted by the fact that no previous experience or qualifications were necessary, as the training course in Norwich covered all areas of the business."

John successfully completed the Agency Express five day training course which was then followed by three days of supported visits to estate agent in his territory, as part of his business launch. He put his training in to action straight away and can-do attitude helped him easily win business from estate agents across Colchester.

"The business quickly grew to a point where I working at full capacity with one van. I really enjoyed the freedom of being able to choose the hours I worked, and I particularly appreciated being able to work from home."

Over the last 13 years John has grown his business exponentially. He has moved from a single van operation to multiple vans and in 2016, when a favourable resale opportunity became available he purchased his second territory.

If John's story has interested you to find out more about Agency Express then click below

Steve Macqueen Became an Agency Express Franchisee in January 2017Steve Macqueen Became an Agency Express Franchisee in January 2017

Steve Macqueen runs his Agency Express franchise in Yeovil and Dorchester.

James Tipton launched his Agency Express franchise in August 2016James Tipton launched his Agency Express franchise in August 2016

James Tipton's professional, approachable manner enabled him to win new business and his high standard of work safeguarded him a busy first year with Agency Express.

Alex Sunjich Launched Agency Express Falkirk in August 2015Alex Sunjich Launched Agency Express Falkirk in August 2015

After extensive online investigation Alex Sunjich decided that the Agency Express franchise opportunity met all his requirements.

Peter Waters Became an Agency Express Franchisee in 2013Peter Waters Became an Agency Express Franchisee in 2013

Peter Waters runs his Agency Express franchise in Reading and has developed a solid client base.

Neil Chapman Joined Agency Express in November 2012Neil Chapman Joined Agency Express in November 2012

Neil Chapman chose Agency Express as he was ready for a new challenge and a change of direction.

Phil Harrington has run a highly successful Agency Express franchise since 2007Phil Harrington has run a highly successful Agency Express franchise since 2007

Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.

Steve Warren has run a successful Agency Express franchise since 2013Steve Warren has run a successful Agency Express franchise since 2013

Steve Warren has run his Agency Express franchise in Chelmsford since 2013.

Paul Jenkinson joined Agency Express in February 2013Paul Jenkinson joined Agency Express in February 2013

After much research Paul Jenkinson choose the Agency Express franchise opportunity as the most suitable route to take.

What Our Franchisees Say

I felt confident in the early days of starting my franchise. The Agency Express training and support programme gave me the kick start I needed in getting out there and getting active.Phil Harrington, Agency Express Shropshire


A big factor was the relatively low start-up cost of the Agency Express franchise. However, the clincher for me was the people when I visited head office in Norwich. I felt a connection, everyone was very friendly and helpful but also professional. I thought to myself I could work with these people.Kevin Keeler, Agency Express Cheltenham and Gloucester


The support is still fantastic and you are never left alone when you need help. There is always someone on the other end of the phone to assist with whatever the problem may be. Agency Express staff are more like friends and family that you can just ring for a chat and that is a rare benefit other companies do not have.Danny James, Agency Express Teesside


Why Choose Us

Low overheads

The deposit paid on a new Renault Master van, complete with Agency Express graphics, SatNav and removable racking

Family friendly working hours

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