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PetStay Case Study
Chris and Mark started their PetStay business in Derby and Nottingham to gain some work/life balance. After only starting the Derby branch in October 2015 Chris and Mark are now the proud owners of the Nottinghamshire Branch which launched in October 2016.
Franchise Information
  • BFA Membership Status-
  • UK Years Established11 years
  • Current UK Coverage45%
  • Franchisee Support Staff4
  • Personal Investment Req.£6,000
  • Total Startup Cost£11,995
  • Home-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
Next Steps

Chris and Mark run their PetStay business in Derby and Nottingham

PetStay Derby & Nottingham - Chris & Mark:

PetStay - Chris and Mark"We’ve been a PetStay Franchisee for 11 months now and what an adventure it has been! Having been in the sales industry for the past ten years my husband and I decided there was a real need for us to gain some work/life balance in what had become non-existent weekends together and late nights at the office. We had always dreamed of building a business within the dog industry, having our own Rottweiler Bella at the time, we could always depend on her to bring calm to our busy lives as well as the laughter she gave us with her quirky little ways. And so we made the decision that the time had come for me to leave the sales industry and we set about looking into making the leap!

Whilst we considered starting our own business, there was not only the start-up fees to take into account but also all the legalities of being a business owner, which quite frankly made us nervous, not only this but with me having been used to working with a network of people, we felt I would have found starting up on our own quite lonely.

It was then we came across the idea of a franchise and finding this option much more appealing, we stepped our search up a gear! We came across a few dog boarding businesses and did some research but we couldn’t seem to find a company that seemed to work in line with our absolute passion for dogs…a couple we spoke to seemed to be business first, dogs later and that didn’t really sit well with us. Then we came across PetStay!

From our first conversation with Carole we knew we’d found something special and after making the trip up to Hull to meet Carole and see PetStay HQ, we knew there and then this was most definitely the franchise for us!!! The support and training Carole and her team provided was invaluable and so in October 2015 after our induction at PetStay HQ, PetStay Derby was launched!

We began by setting up our Facebook page, leaflet dropping our local area, posters on notice boards and visiting all the local vets and pet shops to let them know we had arrived. In these first 11 months the response has been phenomenal and we are projecting to smash our first year’s target!

The lifestyle and flexibility it has given us has been great and whilst we are always working on PetStay, we work on it together…and it’s ours, so we know we’re working on building something amazing!

We spend some of our weekends visiting local events, having our own PetStay stand which is great because it gives us the opportunity to do what we love most and that’s talk about dogs!!! There’s always that mutual understanding between fellow dog owners which we love because you really get to see the passion people have for their furry friends. And it’s great for us offering the service we do because we’re so passionate about it and believe it really is the best way for a dog to be looked after when their owners go on holiday!

And being a part of the PetStay family really adds to what makes it so worthwhile…sharing ideas, discussing how to build our businesses and being in the knowledge we have the backing of a company that really does have the love of the dogs at the forefront of what they do!

So if you’re thinking of becoming a Franchisee I really could not recommend it enough…make the leap…it’ll be the best thing you do!!!"


"After only starting the Derby branch in October 2015 we are now the proud owners of the Nottinghamshire Branch been launched in October 2016. We are both very excited about growing our Derby branch and spearheading the Nottinghamshire area."

Find out more about the PetStay franchise for yourself by clicking below

Sally & Garrod Were The First PetStay FranchiseesSally & Garrod Were The First PetStay Franchisees

Sally & Garrod run their PetStay business in Harrogate & York.

Jane Prince started her PetStay business in Staffordshire in January 2016Jane Prince started her PetStay business in Staffordshire in January 2016

PetStay allowed Jane Prince to run her business from home so she could be with her dogs all day.

Linda Runs PetStay East Lancs & BuryLinda Runs PetStay East Lancs & Bury

Linda did a lot of research before she decided on PetStay.

Jane Moyes Runs PetStay GlasgowJane Moyes Runs PetStay Glasgow

When Jane Moyes was looking for a franchise she was drawn to dog related services and then she found PetStay.


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