TotalFranchise Franchise Business Opportunities and UK Franchises For Sale
Trophy Pet Foods Case Study
John & Karen Purnell tell us about running their Trophy Pet Foods business in Wiltshire.
Franchise Information
  • BFA Membership StatusFull
  • UK Years Established25 years
  • Current UK Coverage50%
  • Franchisee Support Staff6
  • Personal Investment Req.£8,000
  • Total Startup Cost£13,995 approx
  • Home-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
Next Steps

Introducing John & Karen Purnell from Trophy Pet Foods in Warminster, Wiltshire

John & Karen Purnell tell us about running their Trophy Pet Foods business in Wilstshire.

Trophy Pet Foods - John & Karen PurnellWe are Karen and John from Warminster, Wilts. We couldn’t be more pleased with our decision to choose Trophy. This is our first business venture and we know it is a winner. We have 300 + returning customers at the moment.

Karen has a full time job and works part time with Trophy. She uses her expertise in customer service and stock control to great effect. I do the delivery and sales side. I love meeting people and animals so my part is easy. What makes it easier is the food. It really does sell itself once you put a few basics into place. I honestly believe, having done what seems like a hundred taste tests and compared all the ingredients, that there is no better food on the market.

I come from an admin background and Karen is the general manager at an Importers. So you don’t need any direct selling experience. A love of animals and a desire to see them thrive on the best food around is one of the main qualities you need. We are very big on customer service and have an ordering system that reflects this. We are always on hand to answer any customer questions about their pets during the week but we let the answer machine take messages for the weekend.

We believe in doing the hours that are required to keep the business moving forward. You will lose some of your spare time, as in any business, but you will find it is worth making the odd sacrifice. When we first started we seemed to work every weekend and every conversation seemed to be about Trophy and the best way to do things.

Now, 5 years later, we feel the ground work has been done and it is now a question of improving on the numbers of customers. In our first two years we had a lot of customers from doing local shows and canvassing. More recently we have more and customers from referrals. This alone proves to us we are on the right track. What could be nicer than setting off in your van every day going to meet animal lovers and their pets and making money at the same time?

If you would like to find out more about running your own Trophy Pet Foods franchise then just click below

Tina Bingham Has Been Running Her Trophy Business Since 2012Tina Bingham Has Been Running Her Trophy Business Since 2012

Tina Bingham chose Trophy Pet Foods because of their healthy range of products and ethical standing.

Sharon Leicester covers the Wirral area with her Trophy Pet Foods franchiseSharon Leicester covers the Wirral area with her Trophy Pet Foods franchise

Sharon from Woodchurch, Wirral has been running her Trophy Wirral franchise for almost three years.

Marion Clemens Runs Her Trophy Franchise In WessexMarion Clemens Runs Her Trophy Franchise In Wessex

Marion Clemens says that when she found Trophy it ticked all the boxes.

Trophy Pet Foods are pleased to introduce Dave and Maureen HumeTrophy Pet Foods are pleased to introduce Dave and Maureen Hume

Dave and Maureen Hume are from Barnard Castle in the North East.

Introducing Matt and Jen from Trophy Swindon & North WiltshireIntroducing Matt and Jen from Trophy Swindon & North Wiltshire

Matt and Jen joined Trophy Pet Foods in 2012 and their business has gone from strength to strength!

What Our Franchisees Say

Trophy Pet Foods stood out as our number one option. We were very impressed with the pedigree within Trophy and their past and current performance. Whilst it was clear that the franchisors' business was being run as a serious concern, it was also as clear that ethos of the owners created an environment for new businesses to achieve their own goals. Now 8 months in, we have a business consistently generating a clear operating profit. Hard work is a message new franchisees will continuously hear from head office. We very early made the decision to make Trophy our main source of family income, so hard work, perseverance, determination, were needed in bucket fulls, along with a truly supportive family. The last key ingredient is adherence to Trophy's 'system'. This can be summed up as 25 years of refined best practice that you can rely on to help you achieve your results. Follow the system, it works...Matt Snell – Trophy Swindon and North Wiltshire


The best thing I have every done – should have done it years ago!John Thurley


Job satisfaction is key and we have found it with Trophy.L Weir


Why Choose Us

Individual support and back up, with Trophy you are not a number

Low cost entry, big rewards, great job satisfaction

British Pet Foods, supporting British agriculture and farmers

Related Franchise Categories
Related Franchise Types

TotalFranchise

Franchises for sale in the UK. Explore franchise opportunities, franchise news, franchise case studies and franchise information on franchising and franchise business opportunities. Totalfranchise is the leading UK franchises resource to help you start a franchise business.

Latest News
To subscribe to our newsletter about the latest franchise opportunities and information, please enter your email address:
Latest Tweets

#Business #Resale of the Day: #Talking #Tots #Franchise @TalkingTots in #West #Sussex - t.co/PutsxaSvh6

11:01 AM Jul 20th

Take a look at the #franchises other people have been requesting this week - t.co/O3e41IWW5H #Franchiset.co/gHMSaq3EPo

10:00 AM Jul 20th
You have selected no franchises Complete your requests