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Aspray Case Study
Introducing Aspray’s Franchisee of the Year, Jack Connor.
Read below for an interview with Aspray’s Franchisee of the Year, Jack Connor, who joined Aspray in April 2014.
Franchise Information
  • BFA Membership StatusFull
  • UK Years Established9 years
  • Current UK Coverage60%
  • Franchisee Support Staff8
  • Personal Investment Req.£15,000
  • Total Startup Cost£37,500
  • Territory-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
Next Steps

Introducing Aspray’s Franchisee of the Year, Jack Connor

Aspray’s Jack Connor joined the Aspray team in April 2014. Not only did Jack double his target for first year turnover but has received nothing but positive feedback from Aspray customers and introducers.

Why did joining the Aspray franchise opportunity appeal to you?

Because I worked for Aspray (Guildford) as a contractor and could see potential for a bigger business than I was currently running. It looked like a good lifestyle too!

Aspray - Jack ConnorWhat was your occupation before joining Aspray?

I was a plasterer and decorator for about 10 years prior to joining Aspray.

If you had any advice for a new franchisee about the beginning of their journey with Aspray what would it be?

Make sure you handle quite a few claims to completion before pushing to expand your business. You need good experience with insurers, Loss Adjusters and Contractors to be able to successfully manage multiple claims at any one time. If you are handling a lot of claims for big introducers before you are confident in doing so you could risk looking unprofessional. Don’t run before you can walk!

What’s the best thing about finishing a job for a customer?

Receiving good feedback and testimonials, seeing works completed to a high standard and getting paid! Clearing jobs off your list makes room for new ones.

Which area do/did you need most support from Aspray Head Office with and how has the support from HO benefited your business?

The support is first class. Everybody at HO has a vital role to play and they are all great. General advice on complicated claims or situations you have not come across before are most common. If Hayley or Lucy cannot help (which is rare) then Julie Parker is always on hand to guide you through difficult claims.

What do you enjoy most about being an Aspray franchisee?

Becoming a professional as opposed to a tradesman. I love wearing a suit to work and also having a business that suits my life. I have a young family and this job gives me the time to be around to watch my kids grow up as well as running a successful business. A good work and family balance is extremely important to me.

How would you describe your overall experience as an Aspray franchisee?

Very good. I love my job and the person I am becoming as a result of a change in career. I don’t really have any negatives as yet.

What did winning the Franchisee of the Year award mean to you this year?

It meant a lot. I was really not expecting it at all and although I knew I had a good first year, it’s hard to compare it to that of all the other franchisees to know just how well you are doing. I think the mixture of good feedback, no complaints, difficult claims and a good first year turnover which all contributed to the award.

If Jack's story interests you in starting your own Aspray franchise then just click below

Aspray Franchise Feature FridayAspray Franchise Feature Friday

David Rayner joined Aspray in 2016 and runs his franchise in Darlington.

From Approved Contractor To Aspray FranchiseeFrom Approved Contractor To Aspray Franchisee

Jack Connor was an approved contractor for Aspray and he is now a successful Aspray franchisee himself.

The first stage of the Aspray interview process is a discovery seminarThe first stage of the Aspray interview process is a discovery seminar

After attending an Aspray discovery seminar Glenn is now the proud owner of an his own territory.

Introducing Craig Conley, an Aspray Franchisee…Introducing Craig Conley, an Aspray Franchisee…

Craig Conley joined Aspray in 2013 coming from a property development background.

Barry Thurston - How to successfully launch your Aspray business!Barry Thurston - How to successfully launch your Aspray business!

Director of Aspray Luton, Barry Thurston, hosted a very successful launch event for the opening of his new local business.

A day in the life of an Aspray franchiseeA day in the life of an Aspray franchisee

Take a look into a day in the life of a successful Aspray franchisee, Gary Tunney.

Introducing Clive and Nathalie Hawkesley from AsprayIntroducing Clive and Nathalie Hawkesley from Aspray

Clive and Nathalie Hawkesley joined the Aspray network in September 2013.

Husband and wife join forces to develop their Aspray businessHusband and wife join forces to develop their Aspray business

In 2012, after 6 years in business and a number of personal life changing events, David and wife Helen reviewed their business and work/life balance and decided the time was right to work together to develop Aspray Sheffield.

Aspray Franchisee Turnover increases by 300%Aspray Franchisee Turnover increases by 300%

In Belfast, Michael Crilly’s turnover increased by 300% last year.

What Our Franchisees Say

I now have much more control over my day which means that I can take time out to ferry the kids around or go to their school play.Bernadette Lloyd

Why Choose Us

Aspray Claims Management franchisees enjoy a business that involves no cold calling, very low overheads (you can work from home), flexible working days and a high level of demand

By joining Aspray and following their 'Business Blueprint' franchisees have the opportunity to launch and build a successful and valuable business locally

Every franchisee receives comprehensive support from Aspray's national operations centre and a dedicated team of field support personnel

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