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Agency Express Case Study
Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.
Franchise Information
  • BFA Membership StatusAward Winner
  • UK Years Established20 years
  • Current UK Coverage90%
  • Franchisee Support Staff10
  • Personal Investment Req.£12,500
  • Total Startup Cost£24,500
  • Territory-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
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Phil Harrington has run a highly successful Agency Express franchise since 2007

Phil Harrington has run a highly successful Agency Express franchise since 2007. Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.

Agency Express - Phil HarringtonThe drive behind his career change was one of wanting to not only run his own business, but to also to maximise his potential to earn a good living. 

With a driving history where manual labour was part of the daily requirement Phil found that the Agency Express van based franchise was the perfect business for him to invest in. So, after much investigation in to the franchise Phil contacted Agency Express via the British Franchise Association website.

"I felt confident throughout the early days of starting my franchise. The Agency Express training and support programme gave me the kick start I needed in getting out there and getting active."

Throughout the ten years that Phil has been in business he has not only provided excellent services that his customers can rely on, he has continually focused on building strong relations. He has spent time with his estate agency customers, secured loyal friendships and gained countless new clients.

"I have great relationships with my customers, I spend time with them socially take them out to show thanks for their business. I think is important to take the time out to get to know who you are working for because that’s what sets you aside from the next man."

During this period Phil has seen his business flourish. With his dedication to his franchise coupled the Agency Express comprehensive franchise package and proven business formula Phil is now one of Agency Express busiest franchisees.

"The biggest highlight has been making the business a success! My advice to new franchisees would be work at it, always be polite and just get stuck in."

Today Phil Harrington is one of Agency Express’s most successful franchisees and in 2017 he is set to renew is franchise agreement for a further 10 years.

To find out more about Agency Express just click below

Steve Macqueen Became an Agency Express Franchisee in January 2017Steve Macqueen Became an Agency Express Franchisee in January 2017

Steve Macqueen runs his Agency Express franchise in Yeovil and Dorchester.

James Tipton launched his Agency Express franchise in August 2016James Tipton launched his Agency Express franchise in August 2016

James Tipton's professional, approachable manner enabled him to win new business and his high standard of work safeguarded him a busy first year with Agency Express.

Alex Sunjich Launched Agency Express Falkirk in August 2015Alex Sunjich Launched Agency Express Falkirk in August 2015

After extensive online investigation Alex Sunjich decided that the Agency Express franchise opportunity met all his requirements.

Peter Waters Became an Agency Express Franchisee in 2013Peter Waters Became an Agency Express Franchisee in 2013

Peter Waters runs his Agency Express franchise in Reading and has developed a solid client base.

John Burke has run a successful Agency Express franchise since 2004John Burke has run a successful Agency Express franchise since 2004

John Burke has grown his Agency Express business and moved from a single van operation to multiple vans and in 2016.

Neil Chapman Joined Agency Express in November 2012Neil Chapman Joined Agency Express in November 2012

Neil Chapman chose Agency Express as he was ready for a new challenge and a change of direction.

Steve Warren has run a successful Agency Express franchise since 2013Steve Warren has run a successful Agency Express franchise since 2013

Steve Warren has run his Agency Express franchise in Chelmsford since 2013.

Paul Jenkinson joined Agency Express in February 2013Paul Jenkinson joined Agency Express in February 2013

After much research Paul Jenkinson choose the Agency Express franchise opportunity as the most suitable route to take.

What Our Franchisees Say

During the last two and a half years, the business has grown to a point where I’m working at full capacity with one van. I really enjoy the freedom of being able to choose the hours I work, and I particularly appreciate being able to work from home.John Burke, Agency Express Colchester


The support is still fantastic and you are never left alone when you need help. There is always someone on the other end of the phone to assist with whatever the problem may be. Agency Express staff are more like friends and family that you can just ring for a chat and that is a rare benefit other companies do not have.Danny James, Agency Express Teesside


I looked at other franchise possibilities but Agency Express appealed to me because of its reputation and the support they offered.Paul Jenkinson, Agency Express North Lakes


Why Choose Us

A van based business

The deposit paid on a new Renault Master van, complete with Agency Express graphics, SatNav and removable racking

100% daily repeat business

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