Caremark Franchise

Introducing Charles Folkes from Caremark in Redcar and Cleveland

30th May 2014

Caremark's Charles Folkes delivers over 3000 hours of care per week to vulnerable individuals in the Redcar and Cleveland area.

Charles Folkes is one of Caremark's most successful franchisees, delivering over 3000 hours of care per week to vulnerable individuals in the Redcar & Cleveland area.

Charles Folkes - Redcar and ClevelandFunding his franchise half from personal capital and from a government-backed loan, Charles decided that a domiciliary care franchise was the most viable option.

"I researched various sectors before reaching the decision that domiciliary care offered the sustainability and a straightforward business model which allowed for positive cashflow and personal reward," he said.

As with all Caremark franchisees, Charles completed the two week training course provided by Lynda Goldmith, Caremark Ltd’s National Training Manager, before opening Caremark (Redcar & Cleveland).

Charles commented:

"(The course) gave me the tools to enter the world of care with confidence. Ongoing support includes a regional support manager and support from the head office team, which covers training, IT and financial aspects".

In his first 18 months of business, the challenge was to be included on the local authority provider list, especially as very little care in their region was privately funded. He credits his wife of over 35 years Julie, for being a driving force behind the success of the business.

"I love the fact that we are involved in providing an essential service to our local community and improve the quality of life of the people we support," Charles added.

In January 2014, Charles was awarded the Achievement Award at the Caremark annual conference, recognising his successes as a franchisee.

Through building volume of clients, despite the constraints of the local authority, Charles is keen to see his franchise continue to grow while ensuring that quality care remains his main objective.

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Caremark Franchise Case Studies

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Introducing Sue Hills from Caremark Mid-Sussex which she has been running since 2009.

Introducing Graham & Karen Precious, joint owners and directors of Caremark East Riding
19th July 2016
Graham & Karen Precious bought their Caremark franchise in Spring 2009 and have not looked back.

Abhay Shah, Caremark Hillingdon, looks back on first year
6th March 2015
Abhay Shah hadn't always planned to have a career in care but he looked into the prospect of starting his own business when daily number...

Introducing Richard and Emily Magrath from Caremark
13th June 2014
Husband and wife team Richard and Emily Magrath are the owners of Caremark in North Down, Ards & Belfast.

Caremark Franchise

Further Information

Franchise Information

BFA Membership Status
Award Winner
UK Years Established
8 years
Current UK Coverage
Franchisee Support Staff
Personal Investment Req.
£32,950 approx
Total Startup Cost
£90,000 approx
Office-based business location Office-based business location
Business to consumer services Business to consumer services
Franchisee employs and manages staff Franchisee employs and manages staff

Why Choose Us?

A strong ratio of 15:1 between franchisees and Regional Support Managers

What Our Franchisees Say

After doing some research, there was really no doubt in our minds, that the only choice we would be happy with would be Caremark, given the emphasis on care and not profit

– Richard Magrath, Caremark (North Down, Ards & Belfast)

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