Mail Boxes Etc. Franchise

Mail Boxes Etc. franchisee seeks longevity

30th September 2015

Abbas Saremi became the owner of his Mail Boxes Etc. store in April 2015.

Abbas Saremi became the owner of his Mail Boxes Etc. store in April 2015 after buying the store from the previous owners who were looking to retire.

Mail Boxes Etc. - Abbas SaremiWith a varied background in retail, sales marketing and banking, Abbas knew that he had a broad enough range of skills to take on the challenge along with his business partner.

"I’ve worked in customer services and retail before. I’ve also done lots of sales and marketing in the past which helped me to recognise the weaker points in the business and increase the footfall and volume of the business using a range of different methods.

We chose Mail Boxes Etc. because we wanted a proven business model and we already had an idea of what Mail Boxes Etc. did. We researched them further to find out more about the people behind the business and spoke to existing franchisees. It just ticked all the right boxes for us."

Mail Boxes Etc. is one of the world’s largest non-food retail franchises with over 1,500 stores in five continents including over 155 in the UK and Ireland. They are the only high-street chain that offers consumers and local companies a truly comprehensive range of business service. Their high street, one-stop-shop concept offers a mix of logistics, postal, print and copy services to help meet people’s everyday needs.

For Abbas, Mail Boxes Etc. is much more than a long-term investment, it’s a permanent career move, and he’s not the first franchisee in the network to do so. Many Mail Boxes Etc. franchise owners stay in the business for long periods of time due to the diversity of the business and the way it can be changed and developed to suit the local market.

"Mail Boxes Etc. just fitted with what we wanted and it’s a successful business model. For us, it’s a permanent career move so I think I’ll be with Mail Boxes Etc. for the rest of my career now. Having looked at the other store owners in the network, many of them have been in the business for a long time and remain until retirement age.

I enjoy working in the business enough to stay for a long time. It is your own business but you’ve got people in the backgrounds that are there to support you. Mail Boxes Etc. have tried and tested methods so you know that whatever they recommend has been fully tested and will work. You can also have some expectation of what the results will be when you invest into a certain area of the business; there’s a minimum benchmark for your investment."

Not only does Abbas enjoy being his boss, he’s also found that his lifestyle has changed and allows him more flexibility in his work life.

"There’s a huge difference between employment and self-employment. You know that if you put in a huge amount of effort, at the end of the day, it’s your own business so you benefit from it. I like the feeling of being in charge and making decisions for the business. Owning a business hasn’t affected my personal life at all."

As a successful global brand, Mail Boxes Etc. have learned what it takes to keep ahead in the retail sector and they’re sharing this knowledge with each and every one of their franchisees. With multiple revenue streams, franchisees benefit from minimal impact from market fluctuations. Mail Boxes Etc. franchisees benefit from a trusted high-street brand that has dominated in its marketplace for 35 years and the longest-serving franchisee in the UK network has just celebrated 21 years!

"There were three phases to my training; a full week at a training centre in London, three days at head office and two days in a different store to get a flavour of how the business runs on a daily basis. After that, we’re allocated Network Support Executives who come to the store on a regular basis to make sure everything’s up and running properly and there’s always someone on the other end of the phone if you need them.

Mail Boxes Etc. is a unique market to enter. There are multiple revenue streams to generate business from and I like that you can offer tailored services to customers which puts you ahead of the competition. It allows you to build a good reputation and gain repeat business.”
Abbas enjoys the variety of the services and customer base at Mail Boxes Etc. Serving individuals to businesses and developing range of skills from customer services to working with auction houses and shipping both fragile and unusual antiques. No two days are the same in a Mail Boxes Etc. store!

We recently packed and shipped a pair of wooden doors from China that were made around 300 years ago. They were extremely old and fragile so they have to be packed very carefully. Some items can be scary to touch in case it goes wrong! We also shipped a painting that was worth £25,000 and was being shipped to Russia. Not many companies are willing to touch such an expensive item but we have the right expertise to do it. As a network, we take pride in being able to handle fragile and unique antiques.

When we first started, there was a lot to learn but we had support from head office every step of the way. With support from them and other stores, I didn’t feel like I’d been left alone at all. I felt very excited and was passionate about entering a market I didn’t really have any experience in except for the sales and marketing side of things."

When thinking about his business, Abbas knows that he made the right choice to suit his experience and skills. So, with a whole career ahead of him, what does he plan to do?

"For the future, I want to broaden the services I currently offer in my store and increase sales. There is also the potential to open further stores."

Find out more about starting your own Mail Boxes Etc. franchise by clicking below to request your FREE franchise information pack

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Mail Boxes Etc. Franchise Case Studies

Successful business woman strikes again
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Emily Liew has only been running her Mail Boxes Etc. franchise in Greenwich since October 2015 but sheís already got great plans for...

Introducing Steve Sleigh from Mail Boxes Etc in Colchester and Ipswich
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Steve Sleigh opened his first Mail Boxes Etc. store in Colchester in 2000 and now has a second store in Ipswich.

Introducing John Shipley from Mail Boxes Etc. in Chelmsford
28th January 2014
You're never too old to learn! - Author, academic and former head teacher John Shipley wanted to start a new venture to keep him occupied...

Local Mail Boxes Etc. Businessmen Receive National Accolade
14th August 2013
Business partners and brothers-in-law Murli Mulchandani and Rikesh Nichani have been chosen as winners of a Mail Boxes Etc. award in...

Local Mail Boxes Etc. Businessman Receives National Accolade
31st July 2013
Daniel Scott, who owns the Mail Boxes Etc. store in Watford has received a national award, chosen from 135 stores in the network across the...

A day in the life
6th May 2013
ďI love the variety of my business and every day is different,Ē says Justin Brookes, who owns two Mail Boxes Etc. (MBE) stores in Oxford.

Husband and Wife team still going strong
26th April 2013
Martin Roberts, former CEO of a worldwide transportation company, and his wife Carole have been Mail Boxes Etc franchisees for almost nine...

Tact and Diplomacy: Essential Assets in Franchising
20th July 2011
Find out more about Mail Boxes Etc. from former Police Offer, Laura Mills.

Mail Boxes Etc. Franchise

Further Information

Franchise Information

BFA Membership Status
UK Years Established
21 years
Current UK Coverage
Franchisee Support Staff
Personal Investment Req.
Total Startup Cost
Shop-based business location Shop-based business location
Business to consumer services Business to consumer services
Franchisee employs and manages staff Franchisee employs and manages staff

What Our Franchisees Say

Iím really happy and feel as though my business is ticking along very well. Iím confident in what Iím doing and I havenít felt Iíve needed too much support but itís always there. Itís good to have someone on the other end of the phone and I would imagine that the monthly visits from area franchisees are extremely useful for those who may not be as confident.

Tim Blackbourn, Mail Boxes Etc. Norwich

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