Mail Boxes Etc. Franchise

Plenty of variety with a Mail Boxes Etc.

3rd April 2011

“Leave no stone unturned” might have been coined exclusively for Steve Kennedy, the energetic and imaginative Mail Boxes Etc franchisee in Wilmslow, Cheshire who is always keen to explore new ideas and exploit new opportunities.

Mail Boxes Etc FranchiseBefore he joined Mail Boxes Etc. Steve worked in senior management positions in IT services companies, travelling extensively throughout the UK and Europe. The boom time for the sector came to an abrupt end as companies began to downsize in the late 1990s. Steve’s employer of 12 years decided to move its operation to Munich but the impending change came at a difficult time for Steve and his family.

After much discussion with his wife, a finance director of a large American company, Steve opted for a complete change, ultimately using his redundancy package to achieve his goal of being his own boss.

Initially, Steve stayed at home and considered his options. He commented: “I used to travel a great deal but soon discovered how much I enjoyed being a “house-husband” for a year while I thought about what to do next.

“I had IT and project management skills but I knew I didn’t want a job back in IT. I’m interested in graphic design and could see the synergy between graphics and IT. I wanted to stay local as I liked the idea of a one mile commute, which would enable me to see more of my family and allow time for my hobbies, music and motor bikes,” Steve continued.

“One day in town I came across a new Mail Boxes Etc store, which had a sign in the window saying “staff wanted”. I already knew about Mail Boxes Etc from working in Europe and was impressed by the huge variety of different services that the franchise offers its customers. I was excited by the potential, so decided to find out more.

“I went back with my CV and talked to the lady owner, who told me that she couldn’t afford me although she recognised that my experience might help her business. I felt I could be an asset and that I would enjoy working there, so I suggested a three month trial at a basic rate and then, if I liked it, I would buy into the business. She was very surprised by the idea but agreed and in the end that’s exactly what happened: we enjoyed a successful 50:50 partnership for eight years.”

When Steve had the opportunity to buy out his partner, he jumped at it, not least because of the investment of time and effort he had already made in developing the business and refining new services.

“I was very keen to work exclusively for myself and wanted to be my own boss,” Steve commented. “Wilmslow is a vibrant place with plenty of opportunities. It is very affluent, with a thriving business hub. It has a large legal community whose firms work on high profile cases involving sensitive and confidential documents, which we deliver through our secure express document service. The service is also used by many businesses.

“There is a particularly strong demand for packing and shipping from our regular celebrity customers, so we introduced an exclusive new service called “Premier Shipping”, catering for TV stars and executives, as well as footballers – and their wives - from many local Premiership Clubs.

“Being part of a nationwide franchise enables us to work with top-class and trusted brand names and means we can choose the best and most experienced carriers for each country, matching them to our customers and their needs. We would not have access to that level of expertise as independents,” he added.

Steve’s store offers all the usual Mail Boxes Etc services, from mail box rental to document finishing. A recent graphic design job for a local supermarket has been adopted by all the supermarket’s 17 stores in the region and is now being reviewed by the head office for the whole country.

Such is the success and diversity of operation within the Wilmslow store that it is the approved training centre for new Mail Boxes Etc franchisees in the North West, where they do their ‘hands on’ training before opening their own stores.

“Being a Mail Boxes Etc franchisee automatically aligns my business with high profile service partners, whose names are recognised and respected all over the world. The strength of being a franchisee is belonging to a network and all the benefits that offers, where you are your own boss but not entirely on your own. I could never have achieved so much if I had started a similar business from scratch,” Steve concluded.

To find out more information about Mail Boxes Etc. just click below to request your FREE franchise information pack

Request your FREE information pack

Mail Boxes Etc. Franchise Case Studies

Successful business woman strikes again
21st January 2016
Emily Liew has only been running her Mail Boxes Etc. franchise in Greenwich since October 2015 but she’s already got great plans for...

Mail Boxes Etc. franchisee seeks longevity
30th September 2015
Abbas Saremi became the owner of his Mail Boxes Etc. store in April 2015.

Introducing Steve Sleigh from Mail Boxes Etc in Colchester and Ipswich
25th February 2014
Steve Sleigh opened his first Mail Boxes Etc. store in Colchester in 2000 and now has a second store in Ipswich.

Introducing John Shipley from Mail Boxes Etc. in Chelmsford
28th January 2014
You're never too old to learn! - Author, academic and former head teacher John Shipley wanted to start a new venture to keep him occupied...

Local Mail Boxes Etc. Businessmen Receive National Accolade
14th August 2013
Business partners and brothers-in-law Murli Mulchandani and Rikesh Nichani have been chosen as winners of a Mail Boxes Etc. award in...

Local Mail Boxes Etc. Businessman Receives National Accolade
31st July 2013
Daniel Scott, who owns the Mail Boxes Etc. store in Watford has received a national award, chosen from 135 stores in the network across the...

A day in the life
6th May 2013
“I love the variety of my business and every day is different,” says Justin Brookes, who owns two Mail Boxes Etc. (MBE) stores in Oxford.

Husband and Wife team still going strong
26th April 2013
Martin Roberts, former CEO of a worldwide transportation company, and his wife Carole have been Mail Boxes Etc franchisees for almost nine...

Mail Boxes Etc. Franchise

Further Information

Franchise Information

BFA Membership Status
UK Years Established
21 years
Current UK Coverage
Franchisee Support Staff
Personal Investment Req.
Total Startup Cost
Shop-based business location Shop-based business location
Business to consumer services Business to consumer services
Franchisee employs and manages staff Franchisee employs and manages staff

What Our Franchisees Say

Having been involved in a business venture before, I understand how difficult and complicated it can be to set up your own business. This time I was looking for something with a brand, structure and organisation behind it. I liked the idea of working in partnership and developing a business through franchising. I decided that Mail Boxes Etc. would fit with my existing skillset and I liked the idea of the different services they provide.

Karl Lowe, Mail Boxes Etc. Shirley

Latest Case Study

Latest News

my franchise

Login below or click here to register

Need a password reminder?

franchise list

   Ctrl-Click to select multiple types

franchise type

franchise category