Mail Boxes Etc. Franchise

Accolades for Mail Boxes Etc. franchisee

31st January 2011

Justin Brookes, who owns two Mail Boxes Etc. (MBE) stores in Oxford, was one of the early franchisees to join the network, which has grown to over 120 "one-stop" high street stores in the UK and Ireland.

Justin Brookes, who owns two Mail Boxes Etc. (MBE) stores in Oxford, was one of the early franchisees to join the network, which has grown to over 120 "one-stop" high street stores in the UK and Ireland.  MBE offers a large and diverse range of business services to local businesses and consumers. 

Mail Boxes Etc. FranchiseAs well as running his successful business, Justin was appointed last year to the British Franchise Association’s main Board, one of only two franchisees in the UK to represent its 35,000 strong franchisee community. Justin’s stores are in Summertown and Headington, Oxford.

He was the 12th franchisee to join MBE, after visiting a franchise exhibition where he met them for the first time. He has been a representative on the BFA’s Franchisee Forum and also received a global accolade when the President of MBE Inc. awarded him “International Franchisee of the Year”, in recognition of his outstanding achievements.

London-born Justin studied hotel management after leaving school and then worked in Canada for three years. He returned to start a business with his wife and parents, a country hotel in an idyllic Cotswold village, which they ran until his father reached retirement.

Convinced that he wanted to run his own business, Justin explored franchising so he could be his own boss but with the support and benefits of being part of a much larger organisation. He chose MBE because he liked the people and the culture and says:

“One of the things that really impressed me about MBE, both here and in Canada, is that many of the senior management had themselves been franchisees. They have an empathy with people in the network and a genuine understanding about running a small business.”

JMail Boxes Etc. Franchiseustin wanted to open a store fairly close to home, so Oxford was the obvious choice. It was a wise decision and both current outlets are trading extremely well. He attributes his success to several factors and comments: “Having really good locations, with the right mix of customers, is very important. Previous experience of running a small business in the service sector has certainly stood me in good stead in knowing how to look after my customers. My wife has been an enormous help in pushing me in the right direction as far as marketing and promoting the business is concerned. Our customers range from large concerns, such as OXFAM, the universities and hospitals, as well as small businesses, people working from home and local residents.”

Justin enjoys being part of a franchise and welcomes the opportunities to chat to other franchisees. “I’ve been a franchisee now for some years and I’m very pleased to say my business in two locations is getting stronger and stronger, as we concentrate on the services that are the most popular and therefore profitable. Income streams vary between different locations but, here in Oxford, a thriving tourist city with two universities and a huge medical establishment, much of our business is generated by students, academics and tourists.”

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Mail Boxes Etc. Franchise Case Studies

Successful business woman strikes again
21st January 2016
Emily Liew has only been running her Mail Boxes Etc. franchise in Greenwich since October 2015 but shes already got great plans for...

Mail Boxes Etc. franchisee seeks longevity
30th September 2015
Abbas Saremi became the owner of his Mail Boxes Etc. store in April 2015.

Introducing Steve Sleigh from Mail Boxes Etc in Colchester and Ipswich
25th February 2014
Steve Sleigh opened his first Mail Boxes Etc. store in Colchester in 2000 and now has a second store in Ipswich.

Introducing John Shipley from Mail Boxes Etc. in Chelmsford
28th January 2014
You're never too old to learn! - Author, academic and former head teacher John Shipley wanted to start a new venture to keep him occupied...

Local Mail Boxes Etc. Businessmen Receive National Accolade
14th August 2013
Business partners and brothers-in-law Murli Mulchandani and Rikesh Nichani have been chosen as winners of a Mail Boxes Etc. award in...

Local Mail Boxes Etc. Businessman Receives National Accolade
31st July 2013
Daniel Scott, who owns the Mail Boxes Etc. store in Watford has received a national award, chosen from 135 stores in the network across the...

A day in the life
6th May 2013
I love the variety of my business and every day is different, says Justin Brookes, who owns two Mail Boxes Etc. (MBE) stores in Oxford.

Husband and Wife team still going strong
26th April 2013
Martin Roberts, former CEO of a worldwide transportation company, and his wife Carole have been Mail Boxes Etc franchisees for almost nine...

Mail Boxes Etc. Franchise

Further Information

Franchise Information

BFA Membership Status
UK Years Established
21 years
Current UK Coverage
Franchisee Support Staff
Personal Investment Req.
Total Startup Cost
Shop-based business location Shop-based business location
Business to consumer services Business to consumer services
Franchisee employs and manages staff Franchisee employs and manages staff

What Our Franchisees Say

Im really happy and feel as though my business is ticking along very well. Im confident in what Im doing and I havent felt Ive needed too much support but its always there. Its good to have someone on the other end of the phone and I would imagine that the monthly visits from area franchisees are extremely useful for those who may not be as confident.

Tim Blackbourn, Mail Boxes Etc. Norwich

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