Molly Maid Franchise

Rob & Theresa Gwilliam run their MOLLY MAID business in Harpenden & St Albans

10th May 2016

Rob & Theresa Gwilliam always wanted to take the plunge and setup a business of their own where they could control and manage their own destiny.

Rob & Theresa Gwilliam tell us why they started their MOLLY MAID franchise in Harpenden & St Albans in September 2005:

MOLLY MAID - Rob & Theresa GwilliamWhy franchising?

We always wanted to take the plunge and setup a business of our own where we could control and manage our own destiny. Recognising that there was significant risk taking this step, we liked the idea of franchising where there was a proven product or service already in existence.


We researched this significantly and liked the professional approach MOLLY MAID has to cleaning and the fact that they excelled in providing business support to all their franchisees. As a newcomer to franchising, Molly Maids support reputation in this sector was a key factor in our decision making process. Also the image that Molly Maid has internationally with uniformed maids and branded cars reinforced the fact that this was the right move for us. We were impressed right from our first contact.

What are your greatest successes or achievements?

Building the business up from a small business with 3 not very full routes to a more successful one of seven routes. Having a fleet of seven cars, with seven happy teams and lots of happy customers! We are really pleased to have recently moved into Silver Level of Presidents Circle, which is an elite group designed to reward and recognise the highest performing Franchise Owners in the Network. So now the challenge is to make sure we can keep this going whilst planning a well-deserved holiday!

Your top business tip (for a new franchise owner)?

A great tip that was given to us in the early days from another of the MOLLY MAID Franchise Owners, was to focus on today and tomorrow and not to get too keyed up about next week or even next month. In this industry, situations change from day to day and you have to allow for that and therefore nailing down next week’s challenges might mean having to make adjustments later. Use your time wisely.

To find out more about starting your own MOLLY MAID franchise just click below to request your FREE franchise information pack

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Molly Maid Franchise Case Studies

Jim Emery started his MOLLY MAID business in September 2010
24th May 2016
Jim Emery chose MOLLY MAID as he was looking to set up a business with a proven track record.

Rachel Williams runs her MOLLY MAID Business in Leeds North & Wetherby
17th May 2016
Rachel Williams tells us that MOLLY MAID offers a strong brand name and a proven track record of success.

Simone Berisford Ince runs her MOLLY MAID franchise in Cheshire
13th January 2016
Simone Berisford Ince tells us about her MOLLY MAID franchise in Cheshire.

Molly Maid Franchise

Further Information

Franchise Information

BFA Membership Status
UK Years Established
28 years
Current UK Coverage
Franchisee Support Staff
Personal Investment Req.
Total Startup Cost
Home-based business location Home-based business location
Business to consumer services Business to consumer services
Franchisee employs and manages staff Franchisee employs and manages staff

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What Our Franchisees Say

I’m really happy with MOLLY MAID - it's the best thing I've ever done! I visited various franchise exhibitions looking for a business that would match my people management skills and my experience in sales and administration. The MOLLY MAID management franchise fitted my criteria. I liked the brand and the image of the MOLLY MAID cars, and when I visited the company they came across as being very professional and, equally important, very trustworthy.

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